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For Companies At a Glance
- Tasks: Assist in daily operations and train staff to deliver exceptional guest experiences.
- Company: Leading hospitality company in Oxford with a focus on service excellence.
- Benefits: Flexible shifts, discounts, and opportunities for personal growth.
- Why this job: Join a supportive team and make a real impact on guest satisfaction.
- Qualifications: Management experience and a passion for customer service.
The predicted salary is between 30000 - 42000 £ per year.
A leading hospitality company in Oxford is seeking a Duty Manager to assist the General Manager in running daily operations. The role involves training staff, ensuring exceptional guest experiences, and achieving business targets. The ideal candidate will have management experience and a passion for customer service. Join a team that values support and personal growth while enjoying benefits like flexible shifts and discounts.
Duty Manager: Drive Service & Team Excellence in Oxford employer: Mitchells & Butlers Leisure Retail Limited
Contact Detail:
Mitchells & Butlers Leisure Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager: Drive Service & Team Excellence in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and customer service. We recommend role-playing with a friend or even in front of the mirror to boost your confidence and nail that first impression.
✨Tip Number 3
Showcase your passion for customer service during interviews. Share specific examples of how you've gone above and beyond for guests in previous roles. This will help you stand out as someone who truly cares about delivering exceptional experiences.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Duty Manager: Drive Service & Team Excellence in Oxford
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering exceptional guest experiences. Share specific examples of how you've gone above and beyond in previous roles to create memorable moments for customers.
Highlight Your Management Experience: Make sure to emphasise any management experience you have. We want to know how you've successfully led teams, trained staff, and contributed to achieving business targets in your past roles.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and qualities mentioned in the job description. This shows us that you're genuinely interested in the role and understand what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
✨Know the Company Inside Out
Before your interview, do some homework on the hospitality company. Understand their values, mission, and what sets them apart in Oxford. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Management Skills
As a Duty Manager, you'll need to demonstrate your management experience. Prepare specific examples from your past roles where you've successfully trained staff or improved guest experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Passion
Since the role focuses on exceptional guest experiences, be ready to discuss your passion for customer service. Share stories that highlight how you've gone above and beyond for guests in previous positions, and how you plan to bring that same energy to this new role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, and how success is measured in the role. This shows that you're not just interested in the job, but also in growing with the company.
