At a Glance
- Tasks: Lead a team to deliver exceptional guest experiences and maintain high standards.
- Company: Join Harvester, the nation's family favourite for feel-good dining.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
- Other info: Enjoy career growth, 28 days holiday, and free shares!
- Why this job: Make a real impact by creating memorable experiences for guests.
- Qualifications: Passion for service and leadership skills.
The predicted salary is between 24000 - 28000 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Shift Supervisor at the Bells Of Ouzley - Harvester, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Harvester, the nation's family favourite. Famous for our fresh rotisserie chicken, sizzling grills and unlimited salad bar, we pride ourselves on offering feel good dining for the nation. Fancy a fresh start? We want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around you.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; and free shares.
- Free employee helpline - to support you with whatever life throws at you.
WHAT WILL I BE DOING?
As Shift Supervisor you’ll…
- Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Shift Supervisor: Lead Guest Experience & Team Coach in Old Windsor employer: Mitchells & Butlers Leisure Retail Limited
At Harvester, we pride ourselves on being a fantastic employer that values our team members and fosters a vibrant work culture. As a Shift Supervisor at the Bells Of Ouzley, you'll enjoy flexible shifts, generous discounts across our brands, and numerous opportunities for personal and professional growth, all while working in a fun and supportive environment. Join us to make a meaningful impact on guest experiences and build lifelong friendships with your colleagues.
Contact Details:
Mitchells & Butlers Leisure Retail Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor: Lead Guest Experience & Team Coach in Old Windsor
✨Tip Number 1
Get to know the company culture! Before you apply, check out Harvester's vibe on social media or their website. Understanding what makes them tick will help you connect during interviews.
✨Tip Number 2
Practice your people skills! As a Shift Supervisor, you'll be leading a team and interacting with guests. Role-play common scenarios with friends to boost your confidence and show off your warm personality.
✨Tip Number 3
Be ready to share your passion for service! Think of examples from your past experiences where you’ve gone above and beyond for customers or helped train others. This will show us you’re the right fit for the role.
✨Tip Number 4
Apply through our website! It’s quick and easy, and we love seeing applications come directly from enthusiastic candidates like you. Don’t miss out on the chance to join our fun team!
We think you need these skills to ace Shift Supervisor: Lead Guest Experience & Team Coach in Old Windsor
Some tips for your application 🫡
Keep it Simple:Our application form is designed to be quick and easy, so don’t overthink it! Just be yourself and share what makes you passionate about guest experience and team leadership.
Show Your Personality:We love a bit of character! Use the space provided to let your personality shine through. Tell us why you’re excited about joining our team at Harvester and how you can contribute to our warm atmosphere.
Highlight Relevant Experience:Even though you don’t need a CV, make sure to mention any relevant experience you have in hospitality or team leadership. We want to know how you’ve made guests feel welcome in the past!
Apply Through Our Website:Don’t forget to apply through our website for a smooth process! It’s super quick, and we can’t wait to hear from you. Let’s get started on this exciting journey together!
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
✨Know the Company
Before your interview, take some time to research Harvester and its values. Understand their commitment to great service and how they create a welcoming atmosphere for guests. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team. Be prepared to share examples of how you've successfully managed or trained others in the past. Highlight your ability to motivate and inspire your team to deliver excellent guest experiences.
✨Emphasise Customer Service
Since the role focuses on guest experience, think of specific instances where you went above and beyond for a customer. Share these stories during your interview to demonstrate your passion for providing exceptional service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
