At a Glance
- Tasks: Create a welcoming environment and ensure guests have an amazing experience.
- Company: Join a vibrant team at Innkeepers Lodge, where enthusiasm is key.
- Benefits: Flexible shifts, 33% dining discount, pension, 28 days holiday, and free shares.
- Other info: Enjoy team socials and build lifelong friendships in a supportive environment.
- Why this job: Make a real difference in guests' stays while having fun with your team.
- Qualifications: Passion for service, attention to detail, and ability to work under pressure.
The predicted salary is between 20000 - 25000 € per year.
Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a comfortable and welcoming environment, then this is the job for you.
WHAT YOU’LL DO IN THIS ROLE:
- Ensure our guests want to revisit us and recommend us to their friends and family so you’ll work with the team to ensure a warm, friendly and genuine welcome or farewell.
- Take PRIDE to ensure that each and every one of our guests is enjoying their stay by engaging them in appropriate conversation and talking to them about our guest experience survey.
- You’ll be responsible for cleaning and presenting our bedrooms, bathrooms and public areas perfectly – to the Innkeepers Lodge brand standard.
- You’ll ensure the highest standards of cleanliness and safety by following set up and close down procedures at all times.
WHAT WE LOOK FOR IN OUR ROOM ATTENDANTS:
- Passionate about great service.
- Taking PRIDE in maintaining highest standards of cleanliness and safety.
- Great eye for detail.
- Ability to work calmly under pressure.
- Whatever your level of experience, we'll give you all the training you need.
WHAT'S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- Never a dull moment - fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
- There's also a free employee helpline- to support you with whatever life throws at you.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Inn Keepers Collection Room Attendant in Oakley employer: Mitchells & Butlers Leisure Retail Limited
At M&B, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and supported. As an Inn Keepers Collection Room Attendant, you'll enjoy flexible shifts, generous discounts across our dining brands, and numerous opportunities for personal growth and development. Join us in creating memorable guest experiences while building lifelong friendships in a fun and dynamic environment.
Contact Detail:
Mitchells & Butlers Leisure Retail Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Inn Keepers Collection Room Attendant in Oakley
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Practice your people skills! Since this role is all about creating a welcoming environment, think of some examples where you've gone above and beyond for guests or customers. Share these stories during your chat!
✨Tip Number 3
Dress the part! Make sure you look presentable and professional for your interview. It shows that you take pride in your appearance, just like you would in maintaining cleanliness and safety in the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Inn Keepers Collection Room Attendant in Oakley
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for delivering a great guest experience shine through in your application. We want to see that you genuinely care about creating a welcoming environment for our guests.
Highlight Your Attention to Detail:Since we take PRIDE in maintaining high standards, make sure to mention any experiences where your eye for detail made a difference. Whether it’s cleaning or customer service, we love to see how you’ve gone the extra mile.
Keep It Friendly and Genuine:Your written application should reflect the warm and friendly vibe we’re all about. Use a conversational tone and don’t be afraid to let your personality come through – we want to get to know the real you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering a great guest experience. Share specific examples from your past where you went above and beyond to ensure guests felt welcomed and valued.
✨Demonstrate Attention to Detail
Since the role requires a great eye for detail, prepare to discuss how you maintain high standards of cleanliness and safety. You could even mention any relevant experiences where your attention to detail made a difference.
✨Engage in Role-Play Scenarios
Be ready for potential role-play scenarios during the interview. Practising how you would engage with guests or handle specific situations can showcase your ability to work calmly under pressure and your commitment to creating a welcoming environment.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the company culture and team dynamics. Asking about team socials or how they support employee well-being can demonstrate that you’re keen on being part of their community.
