At a Glance
- Tasks: Lead your team to deliver exceptional service and create memorable experiences for guests.
- Company: Join Browns Brasserie and Bar, a vibrant place serving classic British food.
- Benefits: Flexible shifts, 33% discount across brands, financial toolkit, gym discounts, and free shares.
- Other info: Enjoy team socials, 28 days paid holiday, and a supportive work environment.
- Why this job: Be at the heart of the action and make every guest feel special.
- Qualifications: Experience in hospitality and a passion for leading teams.
The predicted salary is between 22000 - 26000 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Head Waiter/Waitress at Browns Manchester, you’ll bring your experience and passion to lead your team on the floor. You’ll act as a supervisor, to provide the service that will keep our guests coming back for more. Join us at Browns Brasserie and Bar, serving up classically British food and service. From leisurely brunches to celebrations, afternoon teas to romantic dates, you’ll be at the centre of the action. If you put the ‘Class’ into classic, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- A massive 33% discount across all our brands.
- 20% discount across all of our brands for up to 5 friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Discounts on gym memberships.
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; and free shares.
- A free employee helpline to support you with whatever life throws at you.
WHAT WILL I BE DOING?
AS HEAD WAITER/WAITRESS YOU’LL…
- Lead the team on the floor to success during busy shifts.
- Train and inspire your team.
- Support the day to day running of the business.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Experienced Head Waiter/Waitress in Manchester employer: Mitchells & Butlers Leisure Retail Limited
At Browns Manchester, we pride ourselves on being an exceptional employer that values flexibility and work-life balance, offering tailored shifts to fit your lifestyle. Our vibrant work culture fosters teamwork and personal growth, with opportunities for training and development, alongside fantastic benefits like a generous discount across all our brands, financial wellness tools, and team socials. Join us in creating memorable experiences for our guests while enjoying a supportive environment that truly values you.
Contact Details:
Mitchells & Butlers Leisure Retail Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Head Waiter/Waitress in Manchester
✨Tip Number 1
Get to know the venue! Before your interview, pop into Browns Manchester and soak up the atmosphere. Familiarising yourself with the place will not only help you feel more confident but also give you some great talking points during your chat.
✨Tip Number 2
Show off your personality! As a Head Waiter/Waitress, it’s all about creating a welcoming vibe. Be yourself in the interview – let your passion for service shine through and don’t be afraid to share your experiences that highlight your leadership skills.
✨Tip Number 3
Prepare some questions! Think about what you want to know about the team and the role. Asking insightful questions shows you’re genuinely interested and helps us see how you’d fit into our culture at Browns.
✨Tip Number 4
Apply through our website! It’s quick and easy, and we love seeing applications come directly from enthusiastic candidates like you. Plus, it gives you a chance to showcase your commitment to joining our team right from the start.
We think you need these skills to ace Experienced Head Waiter/Waitress in Manchester
Some tips for your application 🫡
Keep it Simple:No need to overthink it! Our application form is designed to be quick and easy, so just fill it out honestly and clearly. We want to get to know the real you!
Show Your Passion:Let your enthusiasm for the role shine through! Mention your love for providing excellent service and how you enjoy leading a team. We’re all about that passion at StudySmarter.
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your answers. We want to see the unique you that will fit right into our team!
Apply Through Our Website:Make sure to apply directly through our website for a smooth process. It’s quick, mobile-friendly, and we can’t wait to hear from you!
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
✨Know the Menu Inside Out
Familiarise yourself with the menu and specials at Browns Manchester. Being able to discuss dishes confidently will show your passion for the role and impress the interviewers.
✨Showcase Your Leadership Skills
As a Head Waiter/Waitress, you'll be leading a team. Prepare examples of how you've successfully managed a team in the past, especially during busy shifts. This will demonstrate your ability to inspire and train others.
✨Emphasise Customer Service Excellence
Think of specific instances where you went above and beyond for a guest. Highlighting your commitment to providing exceptional service will resonate well with the interviewers, as they want someone who can keep guests coming back.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you'd handle certain situations, like a difficult customer or a busy shift. Practising these scenarios will help you respond confidently and show your problem-solving skills.
