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- Tasks: Lead the waitstaff team, ensuring top-notch service and training new members.
- Company: Join Mitchells & Butlers, a leader in leisure retail with a vibrant atmosphere.
- Benefits: Enjoy flexible shifts, discounts across brands, and generous holiday allowance.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be a key player in delivering exceptional dining experiences while developing your leadership skills.
- Qualifications: Experience in hospitality and a passion for teamwork and customer service.
The predicted salary is between 25000 - 30000 £ per year.
Mitchells & Butlers Leisure Retail Limited is seeking a Head Waiter/Waitress at Orleans Smokehouse in Solihull. The successful candidate will lead the team on the floor, ensuring exceptional service during busy shifts.
Responsibilities include:
- Training and inspiring team members
- Supporting daily operations
- Maintaining cleanliness and safety standards
This role offers flexible shifts and a range of employee benefits, including significant discounts across multiple brands and a generous holiday allowance.
Lead Waitstaff | Flexible Shifts & Team Leadership employer: Mitchells & Butlers Leisure Retail Limited
Contact Detail:
Mitchells & Butlers Leisure Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Waitstaff | Flexible Shifts & Team Leadership
✨Tip Number 1
Get to know the venue! Before your interview, pop into Orleans Smokehouse and soak up the atmosphere. This shows your genuine interest and gives you a chance to chat with current staff about their experiences.
✨Tip Number 2
Show off your leadership skills! During the interview, share specific examples of how you've trained or inspired team members in the past. We want to see that you can motivate others and keep the team spirit high during busy shifts.
✨Tip Number 3
Be ready for role-play scenarios! You might be asked how you'd handle a difficult customer or a busy service period. Practise these situations beforehand so you can demonstrate your problem-solving skills and ability to maintain exceptional service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen on joining our team at Mitchells & Butlers. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Lead Waitstaff | Flexible Shifts & Team Leadership
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading a team. We want to see how you've inspired and trained others in previous roles, so share those stories!
Emphasise Customer Service: Exceptional service is key in this role, so don’t forget to mention your customer service skills. We love to hear about times you've gone above and beyond for guests, especially during busy shifts.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for the Head Waiter/Waitress position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Orleans Smokehouse!
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu at Orleans Smokehouse. Being able to discuss dishes and recommend items shows your passion for the role and helps you stand out as a knowledgeable candidate.
✨Showcase Your Leadership Skills
As a Lead Waitstaff, you'll be expected to inspire and train your team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. This will demonstrate your capability to manage and motivate others.
✨Emphasise Customer Service Excellence
Mitchells & Butlers values exceptional service, so be ready to share stories that highlight your commitment to customer satisfaction. Discuss how you’ve gone above and beyond for guests in previous roles to illustrate your dedication.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they maintain cleanliness and safety standards. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.