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- Tasks: Lead and train a team to deliver exceptional guest experiences.
- Company: Join Mitchells & Butlers, a fun and dynamic leisure retail company.
- Benefits: Enjoy flexible hours, employee discounts, pension, and 28 days paid holiday.
- Why this job: Be a champion of guest experience in a lively environment.
- Qualifications: Passion for customer service and leadership skills.
The predicted salary is between 24000 - 30000 £ per year.
Mitchells & Butlers Leisure Retail Limited in Harrogate is seeking a Shift Supervisor for the Wych Way Inn. In this role, you will lead and train a dedicated team, ensuring high standards of service and cleanliness.
This position offers:
- Flexible shifts
- Employee discounts across brands
- A pension
- 28 days of paid holiday
If you have a passion for customer service and enjoy working in a fun environment, we want to hear from you.
Shift Lead — Flexible Hours & Guest Experience Champion in Harrogate employer: Mitchells & Butlers Leisure Retail Limited
Contact Detail:
Mitchells & Butlers Leisure Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead — Flexible Hours & Guest Experience Champion in Harrogate
✨Tip Number 1
Network like a pro! Chat with friends, family, or even your local barista about job openings. You never know who might have the inside scoop on a Shift Lead position at Mitchells & Butlers.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for customer service shine through. Share stories about how you've gone above and beyond for guests in the past.
✨Tip Number 3
Research the company culture! Familiarise yourself with Mitchells & Butlers and their values. This will help you tailor your responses and show that you're a perfect fit for their team.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Shift Lead — Flexible Hours & Guest Experience Champion in Harrogate
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to create a great experience for guests in previous roles.
Highlight Your Leadership Skills: As a Shift Lead, you'll be guiding a team, so make sure to emphasise any leadership or training experience you have. We want to see how you've motivated others and maintained high standards in your past jobs.
Tailor Your Application: Take the time to customise your application for this role at Mitchells & Butlers. Mention the specific qualities that make you a great fit for the Wych Way Inn and how you align with their values.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
✨Know the Company
Before your interview, take some time to research Mitchells & Butlers and the Wych Way Inn. Understand their values, mission, and what makes them stand out in the leisure retail industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll be responsible for training and leading a team. Prepare examples from your past experiences where you've successfully managed a team or improved service standards. Highlight your ability to motivate others and maintain high levels of cleanliness and service.
✨Emphasise Customer Service Passion
Since this role is all about guest experience, be ready to discuss your passion for customer service. Share specific instances where you've gone above and beyond for customers, and how you handle difficult situations. This will demonstrate that you understand the importance of creating a positive environment for guests.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're engaged and serious about contributing to the team at the Wych Way Inn.