At a Glance
- Tasks: Support the General Manager and lead your team to deliver exceptional guest experiences.
- Company: Join Miller & Carter, a leading restaurant chain with a focus on growth and teamwork.
- Benefits: Enjoy amazing discounts, career progression, and a supportive work environment.
- Other info: Participate in fun team socials and receive unique training at our Steak School.
- Why this job: Be part of a dynamic team that values your input and helps you grow.
- Qualifications: Management experience and strong communication skills are essential.
The predicted salary is between 28000 - 30000 £ per year.
As Assistant Manager at Miller & Carter - Harlow, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be!
WHAT’S IN IT FOR ME?
- Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
- A massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
- 20% discount across all of our brands for up to 5 friends and family.
- Discounts on gym memberships.
- Team Socials – work hard, play hard!
- On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
- There's also a free employee helpline to support you with whatever life throws at you.
- All management employees are enrolled onto our unique and industry leading 3 day Steak School, and we are proud as the ONLY restaurant chain to be awarded ‘The Masters of Steak' accreditation.
WHAT WILL I BE DOING?
As Assistant Manager you’ll…
- Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
- Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
- Be the role model and guide development within your team.
- Lead the team to deliver moments that WOW our guests, keeping them coming back.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Assistant Manager in Harlow employer: Mitchells & Butlers Leisure Retail Limited
Miller & Carter - Harlow is an exceptional employer that prioritises employee growth and development, offering amazing progression opportunities with a proven track record of promoting talent from within. With a vibrant work culture that encourages teamwork and camaraderie, employees enjoy generous discounts across all brands, team socials, and comprehensive benefits including a pension scheme and 28 days paid holiday. Join us to be part of a unique dining experience where your contributions are valued and rewarded, all while working in a supportive environment that champions excellence in guest service.
Contact Details:
Mitchells & Butlers Leisure Retail Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Harlow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mitchells & Butlers Leisure Retail Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mitchells & Butlers Leisure Retail Limited
Don't be shy about reaching out to Mitchells & Butlers Leisure Retail Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager in Harlow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mitchells & Butlers Leisure Retail Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
