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- Tasks: Deliver top-notch customer service and keep the pub sparkling clean.
- Company: Join the vibrant team at Mitchells & Butlers Leisure Retail Limited.
- Benefits: Enjoy flexible shifts, 33% discount, 28 days holiday, and fun social events.
- Other info: Great opportunity to grow in a lively and supportive environment.
- Why this job: Be part of a community-focused pub and make guests feel welcome.
- Qualifications: A passion for hospitality and a friendly attitude.
The predicted salary is between 20000 - 25000 £ per year.
Mitchells & Butlers Leisure Retail Limited is hiring a Team Member for the White Lion in Chelsham, England. This role involves excellent customer service, maintaining cleanliness, and supporting kitchen operations.
Enjoy flexible shifts, a 33% discount at all brands, 28 days paid holiday, and social events as part of the team. If you're passionate about hospitality and looking to join a community-focused pub, we want to hear from you.
Guest-Focused Team Member (Flexible Shifts & Perks) employer: Mitchells & Butlers Leisure Retail Limited
Contact Detail:
Mitchells & Butlers Leisure Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest-Focused Team Member (Flexible Shifts & Perks)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mitchells & Butlers' social media and website. Understanding their values will help you connect with the team and show you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart-casual that reflects the vibe of the White Lion. This shows you’re serious about the role and understand the hospitality environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. And remember, apply through our website for the best chance!
We think you need these skills to ace Guest-Focused Team Member (Flexible Shifts & Perks)
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for customer service shine through! Share any experiences that highlight your enthusiasm for creating a welcoming atmosphere and making guests feel special.
Tailor Your Application: Make sure to customise your application to fit the role at the White Lion. Mention specific skills or experiences that relate to maintaining cleanliness and supporting kitchen operations, as these are key parts of the job.
Be Yourself: We want to get to know the real you! Don’t be afraid to inject a bit of personality into your application. A friendly tone can go a long way in showing us you’d be a great fit for our team.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the easiest way for us to review your details and get back to you about this exciting opportunity!
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
✨Know the Company
Before your interview, take some time to research Mitchells & Butlers and the White Lion. Understand their values, mission, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Guest-Focused Team Member, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This could be anything from resolving a complaint to creating a memorable experience. Make sure to highlight your passion for hospitality!
✨Emphasise Teamwork
In a pub environment, teamwork is crucial. Be ready to discuss how you've worked effectively with others in previous roles. Share specific instances where collaboration led to success, whether it was during busy shifts or special events. This will demonstrate that you can thrive in a community-focused setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest and enthusiasm for the role. You might want to inquire about the team culture, training opportunities, or how they celebrate successes within the pub. Thoughtful questions can leave a lasting impression on your interviewers.