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- Tasks: Be the friendly face for guests, ensuring their safety and satisfaction throughout the night.
- Company: A vibrant hospitality company in Greater London with a focus on guest care.
- Benefits: Flexible shifts, dining discounts, and additional perks to enhance your experience.
- Why this job: Join a dynamic team and make a real difference in guests' experiences.
- Qualifications: Excellent communication skills and a professional attitude are essential.
The predicted salary is between 24000 - 36000 £ per year.
A hospitality company in Greater London is seeking a Night Porter who is passionate about guest care. The role includes being the first point of contact for guests, ensuring their safety, and handling enquiries and complaints.
Candidates should possess excellent verbal communication skills and a professional attitude.
The company offers flexible shifts, discounts across dining brands, and additional benefits, making it a great opportunity for someone eager to be part of a dynamic team.
Guest Experience Night Concierge – Flexible Shifts employer: Mitchells & Butlers Leisure Retail Limited
Contact Detail:
Mitchells & Butlers Leisure Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Night Concierge – Flexible Shifts
✨Tip Number 1
Make sure to showcase your passion for guest care during interviews. Share specific examples of how you've gone above and beyond for guests in previous roles. This will help us see that you truly understand the importance of creating a welcoming environment.
✨Tip Number 2
Practice your verbal communication skills before the interview. We want to hear you articulate your thoughts clearly and confidently. Consider doing mock interviews with friends or family to get comfortable with the process.
✨Tip Number 3
Research the company and its dining brands. Knowing about their offerings and values will not only impress us but also help you tailor your responses to align with what we’re looking for in a Night Concierge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in being part of our dynamic team.
We think you need these skills to ace Guest Experience Night Concierge – Flexible Shifts
Some tips for your application 🫡
Show Your Passion for Guest Care: When writing your application, let us know why you’re passionate about guest care. Share any experiences where you’ve gone the extra mile for someone, as this will really resonate with us and show that you’re a great fit for the role.
Highlight Your Communication Skills: Since excellent verbal communication is key for this position, make sure to showcase your skills in your application. Use clear and concise language, and don’t hesitate to include examples of how you’ve effectively handled enquiries or complaints in the past.
Be Professional Yet Approachable: We’re looking for someone with a professional attitude, but also someone who can connect with guests easily. Strike a balance in your application by being friendly and personable while maintaining professionalism in your tone.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply through our website. It’s super easy, and you’ll be one step closer to joining our dynamic team in Greater London!
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
✨Know Your Guest Care Basics
Before the interview, brush up on your knowledge of guest care principles. Think about how you would handle various scenarios, like a guest complaint or an enquiry. This will show that you're not just passionate but also prepared to tackle real-life situations.
✨Show Off Your Communication Skills
Since excellent verbal communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable expressing yourself in a professional manner.
✨Demonstrate Your Professional Attitude
Dress smartly and arrive on time to convey your professionalism. During the interview, maintain a positive attitude and be polite, as this reflects how you would interact with guests. Remember, first impressions matter!
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture or the team you'll be working with. This shows your genuine interest in the role and helps you determine if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer!
