General Manager – Guest Experience & Growth
General Manager – Guest Experience & Growth

General Manager – Guest Experience & Growth

Full-Time 36000 - 60000 £ / year (est.) No home office possible
M

At a Glance

  • Tasks: Lead a team to deliver exceptional guest experiences and drive sales growth.
  • Company: A top hospitality group known for its commitment to excellence.
  • Benefits: Enjoy a bonus scheme, discounts, and a comprehensive benefits package.
  • Why this job: Perfect for aspiring managers looking to make a real impact in hospitality.
  • Qualifications: Strong leadership skills and a passion for customer service.
  • Other info: Great opportunity for first-time managers to grow their careers.

The predicted salary is between 36000 - 60000 £ per year.

A leading hospitality group is seeking a General Manager for their location in Aberdeen City. You will lead a team to provide excellent customer service, maximizing sales opportunities and ensuring operational excellence. Candidates should be ready to inspire their teams and maintain high business standards.

Perks include a bonus scheme, multiple discounts, and a solid range of benefits, making this a fantastic opportunity for first-time managers.

General Manager – Guest Experience & Growth employer: Mitchells & Butlers Leisure Retail Limited

Join a leading hospitality group in Aberdeen City, where you will thrive in a dynamic work culture that prioritises exceptional guest experiences and team collaboration. With a robust bonus scheme, generous discounts, and comprehensive benefits, this role offers not only a chance to lead but also ample opportunities for personal and professional growth, making it an ideal environment for aspiring managers.
M

Contact Detail:

Mitchells & Butlers Leisure Retail Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager – Guest Experience & Growth

Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!

Tip Number 2

Show off your leadership skills! During interviews, share specific examples of how you've inspired teams or improved customer experiences. We want to see that passion for guest satisfaction!

Tip Number 3

Research the company culture! Understanding their values and mission can help you tailor your approach. Plus, it shows you're genuinely interested in being part of their team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace General Manager – Guest Experience & Growth

Leadership Skills
Customer Service Excellence
Sales Maximisation
Operational Excellence
Team Inspiration
Business Standards Maintenance
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Strategic Thinking
Performance Management

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how you can inspire teams and create memorable guest experiences, so share any relevant stories or achievements that highlight your passion.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. We’re looking for someone who understands the importance of operational excellence and maximising sales opportunities, so align your skills and experiences with what we’re after.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This will help us quickly see why you’d be a great fit for our team.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity. Plus, it’s super easy to do!

How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited

Know the Company Inside Out

Before your interview, do some homework on the hospitality group. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Showcase Your Leadership Skills

As a General Manager, you'll need to inspire your team. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated them to achieve high standards and excellent customer service. Be ready to discuss specific challenges and how you overcame them.

Demonstrate Your Customer-Centric Approach

Customer experience is key in this role. Think of instances where you went above and beyond for customers or improved service delivery. Highlighting these experiences will show that you understand the importance of guest satisfaction and operational excellence.

Prepare Questions That Matter

Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within the organisation. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

M
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>