General Manager

General Manager

Newcastle upon Tyne Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire your team to create memorable guest experiences and achieve business goals.
  • Company: Join Ember Inns, a welcoming pub known for real ales and traditional food.
  • Benefits: Enjoy a bonus scheme, 33% discount at all brands, and discounted gym memberships.
  • Why this job: Be at the heart of the community while celebrating success with award nights and team socials.
  • Qualifications: Experience in management and a passion for hospitality are essential.
  • Other info: Receive private medical plans, 25 days holiday, and even free shares!

The predicted salary is between 36000 - 60000 £ per year.

At the Victoria, we recognise a good General Manager is key to our success. You’ll build a business to be proud of, help to grow your team and smash targets. You’ll be part of a district of sites that are all working towards making moments that matter, and delivering experiences that keep our guests coming back for more.

Join us at Ember Inns, we’re a home away from home. Think real ales, traditional pub grub and roaring log fires: we’re the local to be proud of. So, if you want to be at the heart of the neighbourhood, we want to hear from you.

WHAT’S IN IT FOR ME?

  • Bonus Scheme – We’re all about rewarding the hard work you put in.
  • A massive 33% discount across all our brands. Whether it’s date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
  • 20% discount across all our brands for up to 5 friends and family.
  • Discounted gym memberships.
  • Celebrating success – award nights, away days and team socials.
  • Private medical and dental plans – to keep you safe, secure and always smiling.

On top of this, as part of Mitchells & Butlers you will receive a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There’s also a free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS GENERAL MANAGER YOU’LL…

  • Train and inspire your team to deliver operational excellence and maximise sales opportunities.
  • Ensure our guests are cared for, being the host to life’s memorable moments.
  • Support your business to deliver food and drink to be proud of.
  • Strive towards and achieve business targets.

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General Manager employer: Mitchells & Butlers Leisure Retail Limited

At Ember Inns, we pride ourselves on being an exceptional employer, offering a vibrant work culture where your contributions truly matter. As a General Manager, you'll enjoy a competitive bonus scheme, generous discounts across our brands, and opportunities for personal growth through training and team celebrations. With a focus on community and memorable experiences, working here means being part of a supportive team that values your well-being and success.
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Contact Detail:

Mitchells & Butlers Leisure Retail Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Familiarize yourself with the local community and its preferences. Understanding what makes your neighborhood unique will help you connect with guests and create memorable experiences that keep them coming back.

✨Tip Number 2

Network with other General Managers in the area. Building relationships with peers can provide valuable insights into best practices and operational excellence that you can bring to your own role.

✨Tip Number 3

Showcase your leadership skills by volunteering for community events or initiatives. This not only demonstrates your commitment to the neighborhood but also highlights your ability to inspire and train a team.

✨Tip Number 4

Research Ember Inns and their values thoroughly. Understanding their mission and how they operate will allow you to align your management style with their expectations, making you a more attractive candidate.

We think you need these skills to ace General Manager

Leadership Skills
Team Building
Operational Excellence
Sales Strategy
Customer Service
Financial Acumen
Performance Management
Conflict Resolution
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Training and Development
Strategic Planning

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the General Manager position at Victoria. Understand the key responsibilities and expectations, such as training your team and achieving business targets.

Tailor Your CV: Customize your CV to highlight relevant experience in hospitality management, team leadership, and operational excellence. Use specific examples that demonstrate your ability to drive sales and enhance guest experiences.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention why you want to work at Ember Inns and how your values align with their mission of creating memorable moments for guests.

Showcase Your Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles. For example, mention any successful initiatives you led that resulted in increased sales or improved customer satisfaction.

How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited

✨Show Your Leadership Skills

As a General Manager, your ability to lead and inspire a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your approach to training and motivating staff.

✨Understand the Business

Familiarize yourself with the business model of Ember Inns and the expectations for a General Manager. Discuss how you can contribute to achieving sales targets and enhancing guest experiences, showing that you understand the importance of operational excellence.

✨Emphasize Guest Experience

Since the role focuses on creating memorable moments for guests, be ready to discuss your strategies for ensuring exceptional customer service. Share any relevant experiences where you went above and beyond to enhance guest satisfaction.

✨Be Ready to Discuss Financial Acumen

A General Manager needs to have a good grasp of financial management. Prepare to talk about your experience with budgeting, cost control, and maximizing sales opportunities, as these are key components of the role.

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