At a Glance
- Tasks: Lead a guest-first team and ensure exceptional service standards.
- Company: Join Mitchells & Butlers, a leader in leisure retail with a welcoming culture.
- Benefits: Enjoy flexible shifts, discounts, pension, and employee assistance perks.
- Other info: Be part of a friendly team with opportunities for growth.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Passion for customer service and experience in training or supporting staff.
The predicted salary is between 24000 - 30000 £ per year.
Mitchells & Butlers Leisure Retail Limited is seeking a Shift Supervisor at the Arkley in Chipping Barnet. This role involves welcoming guests, leading a team, and maintaining high service standards. You’ll enjoy flexible shifts, discounts across the brand, and various perks including a pension and employee assistance.
The ideal candidate is passionate about customer service and has a knack for training and supporting staff. Join our welcoming team to help make every guest experience exceptional.
Flexible Shift Supervisor: Lead a guest-first team employer: Mitchells & Butlers Leisure Retail Limited
Mitchells & Butlers Leisure Retail Limited is an excellent employer, offering a vibrant work culture where team members are valued and supported. With flexible shifts, generous discounts across the brand, and a commitment to employee growth through training and development, you will thrive in a dynamic environment that prioritises exceptional guest experiences. Join us at the Arkley in Chipping Barnet, where your passion for customer service can shine and contribute to a welcoming atmosphere.
Contact Details:
Mitchells & Butlers Leisure Retail Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Shift Supervisor: Lead a guest-first team
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mitchells & Butlers Leisure Retail Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mitchells & Butlers Leisure Retail Limited
Don't be shy about reaching out to Mitchells & Butlers Leisure Retail Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Flexible Shift Supervisor: Lead a guest-first team
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mitchells & Butlers Leisure Retail Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!