Flexible-Shift Leader: Hospitality & Team Training

Flexible-Shift Leader: Hospitality & Team Training

Full-Time 24000 - 28000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
  • Company: Join the vibrant team at Stonehouse Pizza & Carvery.
  • Benefits: Flexible shifts, 33% dining discount, and financial support tools.
  • Other info: Enjoy fun team socials and excellent career growth opportunities.
  • Why this job: Make lasting friendships while delivering great service and training others.
  • Qualifications: Passion for hospitality and leadership skills.

The predicted salary is between 24000 - 28000 £ per year.

As Shift Supervisor at the Upper Boat Inn, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Stonehouse Pizza & Carvery, we love our pizzas, we love our roasts, but mostly we love our people. If you fancy a pizza the action, we want to hear from you.

Benefits:

  • Flexible shifts - to fit around you.
  • 33% discount across all our brands.
  • 20% discount off all of our brands for friends and family.
  • Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Fun, laughs and lifelong friends!
  • Team Socials – work hard, play hard!
  • Pension; 28 days paid holiday; high-street shopping discounts; and free shares.
  • Free employee helpline to support you with whatever life throws at you.

Responsibilities:

  • Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
  • Be a shift leader.
  • Be a role model for your teams, helping with their training.
  • Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Flexible-Shift Leader: Hospitality & Team Training employer: Mitchells & Butlers Leisure Retail Limited

At the Upper Boat Inn, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued and supported. With flexible shifts, generous discounts across our brands, and opportunities for personal growth through training and team socials, we ensure that our employees not only thrive professionally but also enjoy a fulfilling social experience. Join us to be part of a dynamic team that celebrates great service and fosters lifelong friendships.

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Contact Details:

Mitchells & Butlers Leisure Retail Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Flexible-Shift Leader: Hospitality & Team Training

Tip Number 1

Network like a pro! Chat with friends, family, or even that barista who always remembers your order. You never know who might have a lead on a great opportunity at places like Stonehouse Pizza & Carvery.

Tip Number 2

Get social on platforms like LinkedIn. Follow companies you’re interested in, engage with their posts, and don’t be shy to reach out to current employees. A friendly message can go a long way!

Tip Number 3

Prepare for interviews by practising common questions and showcasing your passion for hospitality. Remember, they want to see your personality shine through, so let your love for great service and teamwork come across!

Tip Number 4

Apply directly through our website! It shows initiative and gives you a better chance of standing out. Plus, you’ll get all the latest updates on openings and events at Mitchells & Butlers.

We think you need these skills to ace Flexible-Shift Leader: Hospitality & Team Training

Leadership Skills
Team Training
Customer Service
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you love great service and training others. Share any experiences that highlight your enthusiasm for making guests feel welcome.

Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Use a friendly tone and share what makes you unique. Remember, we’re looking for someone who can fit into our fun and lively team!

Highlight Relevant Experience:Make sure to mention any previous roles where you’ve led a team or provided excellent customer service. We want to know how your past experiences will help you thrive as a Shift Supervisor at the Upper Boat Inn.

Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s quick and easy, and it helps us keep track of all the amazing candidates like you who want to join our team!

How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited

Know the Company Culture

Before your interview, take some time to research Stonehouse Pizza & Carvery. Understand their values and what makes them tick. This will help you align your answers with their culture, showing that you're not just a fit for the role but also for the team.

Showcase Your Leadership Skills

As a Shift Supervisor, you'll be leading a team. Be prepared to share specific examples of how you've successfully trained or managed a team in the past. Highlight your ability to motivate others and maintain high standards, as this is crucial for the role.

Prepare for Situational Questions

Expect questions that assess how you'd handle real-life scenarios in a hospitality setting. Think about times when you've dealt with difficult customers or resolved conflicts within a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Express Your Passion for Service

Make sure to convey your enthusiasm for providing great service and creating memorable experiences for guests. Share why you love working in hospitality and how you plan to contribute to making every guest feel welcome at the Upper Boat Inn.