At a Glance
- Tasks: Lead a team to deliver exceptional guest service and maintain high standards.
- Company: Join the vibrant team at Toby Carvery, part of Mitchells & Butlers.
- Benefits: Enjoy flexible shifts, 33% discount on all brands, and financial toolkit access.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Make a difference in guest experiences while developing your leadership skills.
- Qualifications: Previous experience in hospitality and a passion for team leadership.
The predicted salary is between 10 - 12 € per hour.
Mitchells & Butlers Leisure Retail Limited is seeking a Part Time Shift Supervisor at Toby Carvery – Shiremoor. In this role, you’ll ensure high service standards and lead your team warmly to welcome guests.
Benefits include:
- Flexible shifts
- 33% discount on all brands
- Access to a financial toolkit
You’ll play a vital role in the site’s day-to-day operations and support your team’s training while maintaining safety and cleanliness standards.
Flexible Shift Lead: Guest Service & Team Leadership employer: Mitchells & Butlers Leisure Retail Limited
Mitchells & Butlers Leisure Retail Limited is an excellent employer, offering a vibrant work culture where team leadership and guest service are at the forefront. With flexible shifts, generous discounts across all brands, and a commitment to employee development through training opportunities, you will find a rewarding environment that values your contributions and supports your growth in the hospitality sector.
Contact Detail:
Mitchells & Butlers Leisure Retail Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Shift Lead: Guest Service & Team Leadership
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at Mitchells & Butlers. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to guest service and team leadership. We recommend role-playing with a mate to boost your confidence and get comfortable with your answers.
✨Tip Number 3
Show your passion for hospitality! When you get the chance to chat with the hiring team, share your love for creating great guest experiences and how you can lead a team to achieve that at Toby Carvery.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always on the lookout for enthusiastic candidates like you!
We think you need these skills to ace Flexible Shift Lead: Guest Service & Team Leadership
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for guest service and team leadership.
Tailor Your Application:Make sure to tailor your application to the role of Shift Supervisor. Highlight any relevant experience in hospitality or team management that aligns with what we’re looking for at Toby Carvery.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Mitchells & Butlers.
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
✨Know the Company
Before your interview, take some time to research Mitchells & Butlers and Toby Carvery. Understand their values, mission, and what makes them stand out in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll be expected to lead your team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain high service standards, as this is crucial for the role.
✨Emphasise Customer Service
Since this position focuses on guest service, be ready to discuss your approach to providing excellent customer experiences. Think of specific instances where you went above and beyond for a guest, and how you ensured their satisfaction. This will demonstrate your commitment to high service standards.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
