At a Glance
- Tasks: Lead the team, ensure great guest experiences, and achieve business targets.
- Company: Join the Toby Carvery family, known as the ‘home of the roast’!
- Benefits: Flexible shifts, 33% discount, financial toolkit, gym discounts, and free shares.
- Other info: Enjoy 25 days paid holiday and a supportive work environment.
- Why this job: Make memorable moments for guests while having fun with your team.
- Qualifications: Management experience and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Duty Manager at Toby Carvery - Oulton, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure to provide guests with an experience that keeps them coming back for more. Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- A massive 33% discount across all our brands.
- 20% discount across all of our brands for up to 5 friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Discounts on gym memberships.
- Team Socials – work hard, play hard!
- Pension; 25 days paid holiday; high‑street shopping discounts; and free shares!
- A free employee helpline to support you with whatever life throws at you.
WHAT WILL I BE DOING?
AS DUTY MANAGER YOU’LL…
- Use your management experience to be an assistant to the General Manager in the day to day running of the business.
- Train and inspire your team to deliver food, drink, and service to be proud of.
- Be the role model and guide development within your team.
- Ensure our guests are cared for, being the host to life’s memorable moments.
- Strive towards and achieve business targets.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Duty Manager/Shift Supervisor (Leeds, Yorkshire) employer: Mitchells & Butlers Leisure Retail Limited
At Toby Carvery - Oulton, we pride ourselves on being an exceptional employer that values flexibility and work-life balance, offering flexible shifts to accommodate your lifestyle. Our vibrant work culture fosters teamwork and personal growth, with opportunities for training and development, alongside fantastic benefits like a generous discount across all our brands, financial wellness tools, and team socials that make work enjoyable. Join us in Leeds, where you can be part of a family that truly cares about creating memorable experiences for our guests while enjoying a supportive and rewarding workplace.
Contact Details:
Mitchells & Butlers Leisure Retail Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager/Shift Supervisor (Leeds, Yorkshire)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Toby Carvery's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Duty Manager, you'll be leading a team and interacting with guests. Think about examples from your past experiences where you've successfully managed a team or resolved a customer issue, and be ready to share those stories.
✨Tip Number 3
Dress to impress! Even if the application process is mobile-friendly, when you get to the interview stage, make sure you look smart and professional. It shows respect for the role and the people you'll be working with.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you message to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Duty Manager/Shift Supervisor (Leeds, Yorkshire)
Some tips for your application 🫡
Keep it Simple:Our application form is designed to be quick and easy, so don’t overthink it! Just answer the questions honestly and let your personality shine through.
Show Your Passion:We love seeing enthusiasm for the role! Mention why you’re excited about being a Duty Manager at Toby Carvery and how you can contribute to our fun and caring atmosphere.
Be Yourself:We want to get to know the real you! Don’t be afraid to let your unique qualities come through in your answers. Authenticity goes a long way with us.
Apply Through Our Website:Make sure to apply directly through our website for a smooth process. It’s quick, mobile-friendly, and we can’t wait to hear from you!
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
✨Know the Company
Before your interview, take some time to research Toby Carvery and their values. Understand what makes them the 'home of the roast' and how they create memorable experiences for guests. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Management Skills
As a Duty Manager, you'll need to demonstrate your management experience. Prepare specific examples of how you've successfully led a team, trained staff, or improved service quality in previous roles. This will highlight your capability to support the General Manager effectively.
✨Emphasise Team Spirit
Toby Carvery values teamwork and creating a fun environment. Be ready to discuss how you foster a positive team culture and encourage collaboration among staff. Share anecdotes that illustrate your ability to inspire and motivate others.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how success is measured in the role. This shows you're engaged and serious about contributing to the team.
