Duty Manager: Lead Team, Flexible Shifts Guest Experience

Duty Manager: Lead Team, Flexible Shifts Guest Experience

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional guest experiences and achieve business targets.
  • Company: Join the vibrant team at Toby Carvery, part of Mitchells & Butlers.
  • Benefits: Enjoy flexible shifts, discounts, 25 days holiday, and a pension.
  • Other info: Dynamic environment with opportunities for growth and development.
  • Why this job: Make every visit personal while having fun and working hard.
  • Qualifications: Leadership skills and a passion for guest service.

The predicted salary is between 25000 - 30000 £ per year.

Mitchells & Butlers Leisure Retail Limited is looking for a Duty Manager at Toby Carvery in Oulton. You'll work alongside the General Manager to ensure exceptional guest experiences and lead your team to achieve business targets.

We offer flexible shifts, discounts across all brands, 25 days paid holiday, and a pension. Join our team, where we make every visit personal and believe in having fun while working hard.

Duty Manager: Lead Team, Flexible Shifts Guest Experience employer: Mitchells & Butlers Leisure Retail Limited

Mitchells & Butlers Leisure Retail Limited is an excellent employer, offering a vibrant work culture where fun and hard work go hand in hand. As a Duty Manager at Toby Carvery in Oulton, you'll enjoy flexible shifts, generous discounts across all brands, 25 days of paid holiday, and a pension plan, all while leading a dedicated team to create memorable guest experiences. With a strong focus on employee growth and development, this role provides a unique opportunity to thrive in a supportive environment that values personal connections and teamwork.

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Contact Details:

Mitchells & Butlers Leisure Retail Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager: Lead Team, Flexible Shifts Guest Experience

Tip Number 1

Get to know the company culture! Before your interview, check out Mitchells & Butlers' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their fun and hardworking environment.

Tip Number 2

Practice your guest experience scenarios! As a Duty Manager, you'll need to handle various situations. Think about how you'd ensure exceptional experiences for guests and be ready to share your ideas during the interview. We want to hear how you’d make every visit personal!

Tip Number 3

Show off your leadership skills! Be prepared to discuss how you've led teams in the past. Share specific examples of how you motivated your team to achieve targets, as this is key for the role. We love hearing about your successes!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Toby Carvery. Don’t miss out on flexible shifts and all those fab benefits!

We think you need these skills to ace Duty Manager: Lead Team, Flexible Shifts Guest Experience

Team Leadership
Guest Experience Management
Business Target Achievement
Flexible Shift Management
Communication Skills
Problem-Solving Skills
Customer Service

Some tips for your application 🫡

Show Your Passion for Guest Experience:When writing your application, let us know why you’re passionate about creating exceptional guest experiences. Share any relevant experiences or stories that highlight your commitment to making every visit personal.

Highlight Your Leadership Skills:As a Duty Manager, you'll be leading a team. Make sure to showcase your leadership skills in your application. Talk about times you've successfully led a team or managed a project, and how you motivated others to achieve their goals.

Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Use a friendly tone and share what makes you unique – we believe in having fun while working hard!

Apply Through Our Website:To make sure your application gets to us quickly and easily, apply through our website. It’s straightforward and ensures we receive all the necessary information to consider you for the role. We can’t wait to hear from you!

How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited

Know the Company Culture

Before your interview, take some time to research Mitchells & Butlers and their approach to guest experiences. Understanding their values and how they prioritise fun while working hard will help you align your answers with what they’re looking for.

Showcase Your Leadership Skills

As a Duty Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlighting your leadership style and how you motivate others will impress the interviewers.

Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations, like a dissatisfied guest or a busy shift. Practising these scenarios can help you articulate your problem-solving skills and demonstrate your commitment to exceptional guest experiences.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.