Deputy Manager: Lead Teams, Delight Guests, Grow with Us

Deputy Manager: Lead Teams, Delight Guests, Grow with Us

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to create unforgettable guest experiences and achieve business targets.
  • Company: Join The George of Harpenden, part of Mitchells & Butlers, with a supportive culture.
  • Benefits: Enjoy amazing discounts, career progression, and a fun work environment with team socials.
  • Other info: Promote from within, with over 150 Deputy Managers becoming General Managers last year.
  • Why this job: Grow your career with us and inspire others while making memorable moments for guests.
  • Qualifications: Management experience and a passion for leading teams.

The predicted salary is between 25000 - 30000 £ per year.

As Deputy Manager at The George of Harpenden, you’ll support the General Manager to lead a successful site. You’ll inspire team members and work together to provide guests with an unforgettable experience.

WHAT'S IN IT FOR ME?

  • Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Deputy Managers to General Managers.
  • A massive 33% discount across all our brands.
  • 20% discount across all our brands for up to 5 friends and family.
  • Discounts on gym memberships.
  • Team Socials – work hard, play hard!
  • Pension; 28 days paid holiday; high‑street shopping discounts; and free shares.
  • Free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING?

AS DEPUTY MANAGER YOU’LL…

  • Use your management experience to be an assistant to the General Manager in the day‑to‑day running of the business.
  • Train and inspire your team to deliver food, drink, and service you can be proud of.
  • Be a role model and guide development within your team.
  • Ensure our guests are cared for, being the host to life's memorable moments.
  • Strive towards and achieve business targets.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Deputy Manager: Lead Teams, Delight Guests, Grow with Us employer: Mitchells & Butlers Leisure Retail Limited

At The George of Harpenden, we pride ourselves on being an exceptional employer that fosters a vibrant work culture and prioritises employee growth. With amazing progression opportunities, including the promotion of over 150 Deputy Managers to General Managers last year, our team enjoys a supportive environment where hard work is rewarded. Additionally, our generous benefits package, including discounts across all brands, gym memberships, and social events, ensures that our employees feel valued and engaged in their roles.

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Contact Details:

Mitchells & Butlers Leisure Retail Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Deputy Manager: Lead Teams, Delight Guests, Grow with Us

Tip Number 1

Get to know the company culture! Before your interview, check out The George of Harpenden's vibe on social media and their website. This will help you connect with the team and show that you're genuinely interested in being part of their community.

Tip Number 2

Practice your people skills! As a Deputy Manager, you'll be leading teams and delighting guests. Role-play common scenarios with friends or family to boost your confidence and refine your approach to handling different situations.

Tip Number 3

Showcase your leadership style! During interviews, share specific examples of how you've inspired and trained teams in the past. Highlighting your ability to motivate others will make you stand out as a candidate who can grow with the company.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at Mitchells & Butlers. Don’t miss out on this opportunity!

We think you need these skills to ace Deputy Manager: Lead Teams, Delight Guests, Grow with Us

Management Experience
Team Leadership
Training and Development
Guest Service Excellence
Business Target Achievement
Role Modelling
Inspiration Skills

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about leading teams and creating unforgettable experiences for our guests.

Tailor Your CV:Make sure your CV is tailored to the Deputy Manager position. Highlight your management experience and any relevant skills that align with what we’re looking for. We love seeing how your background fits with our values!

Be Authentic:Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you. Share your unique experiences and how they’ve shaped your approach to team leadership and guest service.

Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to review your application and get you one step closer to joining our fantastic team at The George of Harpenden!

How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited

Know the Company Culture

Before your interview, take some time to research The George of Harpenden and its values. Understanding their commitment to guest experience and team development will help you align your answers with what they’re looking for.

Showcase Your Leadership Skills

As a Deputy Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will demonstrate your capability to support the General Manager effectively.

Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations, like dealing with an unhappy guest or motivating a disengaged team member. Think through these scenarios in advance and have clear, structured responses ready.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in growing with the company and making a positive impact.