Shift Supervisor — Lead Service & Training (Flexible Shifts) in Costessey
Shift Supervisor — Lead Service & Training (Flexible Shifts)

Shift Supervisor — Lead Service & Training (Flexible Shifts) in Costessey

Costessey Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, ensure top-notch customer service, and oversee daily operations.
  • Company: Popular pub brand known for its fun and supportive atmosphere.
  • Benefits: Flexible shifts, discounts at various brands, and a financial toolkit.
  • Why this job: Join a friendly team and make a real impact on guest experiences.
  • Qualifications: Leadership skills and a passion for customer service.
  • Other info: Great opportunity for personal growth in a vibrant environment.

The predicted salary is between 24000 - 36000 £ per year.

A popular pub brand in Costessey is looking for a Shift Supervisor to lead their team and ensure excellent customer service.

Responsibilities include:

  • Overseeing daily operations
  • Hosting guests
  • Maintaining high standards of cleanliness and safety

This role offers flexible shifts and great benefits including discounts at various brands and a financial toolkit to manage your earnings. Join a fun and supportive team that values its members and promotes a friendly atmosphere.

Shift Supervisor — Lead Service & Training (Flexible Shifts) in Costessey employer: Mitchells & Butlers Leisure Retail Limited

Join a vibrant and supportive team at our popular pub in Costessey, where we prioritise excellent customer service and a friendly atmosphere. As a Shift Supervisor, you'll enjoy flexible shifts, generous discounts across various brands, and a financial toolkit to help you manage your earnings effectively. We are committed to fostering employee growth and creating a fun work environment that values each team member's contributions.
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Contact Detail:

Mitchells & Butlers Leisure Retail Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Supervisor — Lead Service & Training (Flexible Shifts) in Costessey

Tip Number 1

Network like a pro! Chat with friends, family, or even regulars at your local pub. You never know who might have a lead on a Shift Supervisor role or can put in a good word for you.

Tip Number 2

Show up in person! If you’re eyeing that popular pub in Costessey, pop in and ask to speak with the manager. A friendly face can make a lasting impression and show your enthusiasm for the role.

Tip Number 3

Prepare for the interview by practising common questions. Think about how you’d handle customer complaints or lead a team during busy shifts. We want you to shine when it’s your time to impress!

Tip Number 4

Don’t forget to apply through our website! It’s super easy and ensures your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Shift Supervisor — Lead Service & Training (Flexible Shifts) in Costessey

Leadership Skills
Customer Service
Team Management
Operational Oversight
Cleanliness Standards
Safety Compliance
Communication Skills
Flexibility
Problem-Solving Skills
Interpersonal Skills
Time Management
Training and Development

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.

Tailor Your Application: Make sure to tailor your application to the Shift Supervisor role. Highlight your experience in leading teams and providing excellent customer service. We love seeing how your skills match what we're looking for!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for our fun and supportive team.

Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited

Know the Pub Inside Out

Before your interview, make sure you research the pub brand thoroughly. Familiarise yourself with their menu, values, and any recent news or events. This will not only show your genuine interest but also help you answer questions about how you can contribute to their team.

Showcase Your Leadership Skills

As a Shift Supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Be ready to discuss how you would handle specific situations in the pub environment.

Emphasise Customer Service Excellence

Customer service is key in this role, so be prepared to talk about your approach to ensuring a great guest experience. Think of times when you went above and beyond for a customer and how you would maintain high standards of cleanliness and safety in the pub.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows that you're engaged and serious about joining their fun and supportive team.

Shift Supervisor — Lead Service & Training (Flexible Shifts) in Costessey
Mitchells & Butlers Leisure Retail Limited
Location: Costessey
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