Shift Supervisor: Lead Guest Service & Training in Costessey
Shift Supervisor: Lead Guest Service & Training

Shift Supervisor: Lead Guest Service & Training in Costessey

Costessey Part-Time 13000 - 18000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead your team and ensure top-notch customer service in a lively pub setting.
  • Company: Join a leading UK pub brand with a vibrant atmosphere.
  • Benefits: Enjoy flexible shifts, dining discounts, pension, and paid holidays.
  • Why this job: Perfect for those who love training others and thrive in a fun environment.
  • Qualifications: Passion for leadership and experience in customer service.
  • Other info: Great opportunity for personal growth and development in the hospitality industry.

The predicted salary is between 13000 - 18000 £ per year.

A leading UK pub brand is seeking a Part Time Shift Supervisor for their location in Costessey. As a Shift Supervisor, you will be responsible for overseeing the day-to-day operations, leading your team, and ensuring exceptional customer service.

Ideal candidates will have a passion for training and developing staff, and must thrive in a lively pub environment.

The company offers flexible shifts, a generous discount for dining, and various employee benefits including a pension and paid holiday.

Shift Supervisor: Lead Guest Service & Training in Costessey employer: Mitchells & Butlers Leisure Retail Limited

Join a vibrant and dynamic team at one of the UK's leading pub brands, where your role as a Shift Supervisor will not only allow you to lead and inspire your colleagues but also foster a culture of exceptional customer service. With flexible shifts, generous dining discounts, and a commitment to employee growth through training opportunities, this location in Costessey offers a rewarding work environment that values your contributions and supports your career development.
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Contact Detail:

Mitchells & Butlers Leisure Retail Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Supervisor: Lead Guest Service & Training in Costessey

✨Tip Number 1

Get to know the pub culture! Spend some time in the venue before applying. This will help you understand the vibe and show your genuine interest when you chat with the hiring team.

✨Tip Number 2

Network like a pro! Connect with current or former employees on social media. They can give you insider tips and maybe even put in a good word for you!

✨Tip Number 3

Prepare for the interview by thinking about real-life scenarios where you've led a team or trained someone. We want to hear your stories, so make them engaging and relevant!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and ready to embrace the digital age of job hunting.

We think you need these skills to ace Shift Supervisor: Lead Guest Service & Training in Costessey

Leadership Skills
Customer Service
Team Management
Training and Development
Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Organisational Skills
Conflict Resolution

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see your passion for training and developing staff, so share any relevant experiences that highlight this.

Tailor Your CV: Make sure your CV is tailored to the Shift Supervisor position. Highlight your experience in customer service and team leadership, as these are key aspects of the job. We love seeing how your skills match what we're looking for!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your achievements stand out!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited

✨Know the Pub Brand Inside Out

Before your interview, do some homework on the pub brand. Understand their values, menu offerings, and what sets them apart in the industry. This knowledge will not only impress your interviewers but also help you align your answers with their expectations.

✨Showcase Your Leadership Skills

As a Shift Supervisor, you'll be leading a team, so be ready to discuss your leadership style. Prepare examples of how you've successfully trained or developed staff in the past. Highlight any specific challenges you faced and how you overcame them to foster a positive team environment.

✨Demonstrate Your Customer Service Passion

Exceptional customer service is key in a lively pub setting. Think of scenarios where you've gone above and beyond for customers. Share these stories during your interview to showcase your commitment to providing an outstanding guest experience.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the pub's culture, training programmes, and growth opportunities. This shows your genuine interest in the role and helps you determine if it's the right fit for you.

Shift Supervisor: Lead Guest Service & Training in Costessey
Mitchells & Butlers Leisure Retail Limited
Location: Costessey

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