Guest-Focused Shift Supervisor — Flexible Shifts & Perks in Chester

Guest-Focused Shift Supervisor — Flexible Shifts & Perks in Chester

Chester Full-Time 24000 - 30000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
  • Company: Join Miller & Carter, the home of the Steak Geeks!
  • Benefits: Flexible shifts, 33% dining discount, and financial toolkit.
  • Other info: Enjoy team socials, career growth, and unique Steak School training.
  • Why this job: Be part of a fun team and make every guest feel special.
  • Qualifications: Passion for service and leadership skills.

The predicted salary is between 24000 - 30000 € per year.

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at Miller & Carter - Chester, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Miller and Carter, the home of the Steak Geeks. We take the bull by the horns. Picture perfect steaks, butchered, aged and cooked to perfection. We add a special touch to every occasion. If you fancy yourself as a steak geek, we want to hear from you.

All management employees are enrolled onto our unique and industry leading 3 day Steak School, and we are proud as the ONLY restaurant chain to be awarded ‘The Masters of Steak' accreditation.

WHAT’S IN IT FOR ME?

  • Flexible shifts - to fit around you.
  • Love dining out? You'll love it even more with a massive 33% discount across all our brands.
  • 20% discount off all of our brands for friends and family.
  • Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Never a dull moment – fun, laughs and lifelong friends!
  • Team Socials – work hard, play hard!
  • Pension; 28 days paid holiday; high-street shopping discounts; and free shares!
  • Free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

  • Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
  • Be a shift leader.
  • Be a role model for your teams, helping with their training.
  • Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Guest-Focused Shift Supervisor — Flexible Shifts & Perks in Chester employer: Mitchells & Butlers Leisure Retail Limited

Miller & Carter - Chester is an exceptional employer that prioritises a vibrant work culture and employee development. With flexible shifts, generous discounts across all brands, and unique opportunities like the industry-leading Steak School, we ensure our team members feel valued and supported while enjoying a fun and dynamic environment. Join us to not only lead a passionate team but also to create memorable experiences for our guests in a rewarding setting.

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Contact Detail:

Mitchells & Butlers Leisure Retail Limited Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest-Focused Shift Supervisor — Flexible Shifts & Perks in Chester

Tip Number 1

Get to know the company culture! Before your interview, check out Miller & Carter's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.

Tip Number 2

Practice your people skills! As a Shift Supervisor, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and communication skills.

Tip Number 3

Be ready to share your passion for great service! Think of examples from your past experiences where you went above and beyond for customers. This will help you stand out as someone who truly cares about guest satisfaction.

Tip Number 4

Don’t forget to apply through our website! It’s quick and easy, and we love seeing applications come directly from enthusiastic candidates like you. Plus, it shows you’re tech-savvy and ready to jump in!

We think you need these skills to ace Guest-Focused Shift Supervisor — Flexible Shifts & Perks in Chester

Customer Service
Team Leadership
Training and Development
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management

Some tips for your application 🫡

Keep It Simple:No need to overthink it! Our application form is designed to be quick and easy, so just be yourself and answer the questions honestly. We want to get to know the real you!

Show Your Passion:Let your enthusiasm for great service shine through! Mention any experiences that highlight your love for hospitality and working with people. We’re all about making guests feel welcome!

Be Clear and Concise:While we want to know about you, keep your answers straightforward. Avoid long-winded explanations; instead, focus on what makes you a great fit for the Shift Supervisor role.

Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way to submit your application and ensures we get all your details right. Plus, it only takes 2 minutes – you’ve got this!

How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited

Know Your Stuff About Steaks

Since this role is all about being a 'Steak Geek', brush up on your steak knowledge! Familiarise yourself with different cuts, cooking methods, and what makes a perfect steak. This will not only impress the interviewers but also show your passion for the brand.

Show Off Your People Skills

As a Shift Supervisor, you'll be leading a team and interacting with guests. Prepare examples of how you've successfully managed teams or provided excellent customer service in the past. Be ready to discuss how you handle difficult situations with guests or team members.

Emphasise Flexibility and Team Spirit

Flexible shifts are a big part of this job, so highlight your adaptability. Share experiences where you've worked well under pressure or adapted to changing circumstances. Also, talk about how you foster a positive team environment—this is key for a role that values camaraderie!

Ask Thoughtful Questions

Interviews are a two-way street! Prepare some questions that show your interest in the company culture and the Steak School training. Asking about team socials or how they support employee development can demonstrate that you're keen to be part of their community.