Assistant Manager - Lead Guest Experience & Team Growth in Chester

Assistant Manager - Lead Guest Experience & Team Growth in Chester

Chester Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support the General Manager and motivate your team to create amazing guest experiences.
  • Company: Join Mitchells & Butlers, a leader in leisure retail with a vibrant culture.
  • Benefits: Enjoy 33% discount across brands, 20% for friends and family, pension, and 28 days holiday.
  • Other info: Great opportunities for career progression in a fun and dynamic environment.
  • Why this job: Be a role model and develop your skills while making guests smile every day.
  • Qualifications: Experience in hospitality and a passion for team growth and guest satisfaction.

The predicted salary is between 30000 - 40000 £ per year.

Mitchells & Butlers Leisure Retail Limited is seeking an Assistant Manager at Miller & Carter in Chester. In this role, you will support the General Manager and motivate your team to deliver exceptional guest experiences. You’ll be responsible for managing daily operations, training staff, and being a role model for development.

This position offers incredible benefits including:

  • 33% discount across brands
  • 20% for friends and family
  • Pension
  • 28 days paid holiday
  • Opportunities for career progression

Assistant Manager - Lead Guest Experience & Team Growth in Chester employer: Mitchells & Butlers Leisure Retail Limited

Mitchells & Butlers Leisure Retail Limited is an excellent employer, offering a vibrant work culture where team growth and exceptional guest experiences are at the forefront. Located in Chester, employees enjoy generous benefits such as a 33% discount across brands, 20% for friends and family, a pension scheme, and 28 days of paid holiday, alongside ample opportunities for career progression within a supportive environment.

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Contact Details:

Mitchells & Butlers Leisure Retail Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Manager - Lead Guest Experience & Team Growth in Chester

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mitchells & Butlers Leisure Retail Limited. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Mitchells & Butlers Leisure Retail Limited

Don't be shy about reaching out to Mitchells & Butlers Leisure Retail Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Assistant Manager - Lead Guest Experience & Team Growth in Chester

Team Leadership
Guest Experience Management
Staff Training
Operational Management
Motivational Skills
Role Modelling
Customer Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mitchells & Butlers Leisure Retail Limited and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!