Shift Supervisor — Lead Hospitality Team in Cardiff

Shift Supervisor — Lead Hospitality Team in Cardiff

Cardiff Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer service and oversee daily operations.
  • Company: A top hospitality company in Cardiff with a vibrant work culture.
  • Benefits: Flexible shifts, discounts, pension plan, and extensive employee benefits.
  • Why this job: Join a dynamic environment where your passion for hospitality can shine.
  • Qualifications: Experience in hospitality and strong leadership skills.
  • Other info: Great opportunity for career growth in a fun and supportive team.

The predicted salary is between 30000 - 42000 £ per year.

A leading hospitality company in Cardiff is seeking a Shift Supervisor to lead a team dedicated to exceptional customer service. You will oversee daily operations, act as a mentor, and ensure cleanliness and safety standards. If you have a passion for hospitality and enjoy a dynamic work environment, we invite you to apply.

This role offers flexible shifts and a fun work culture, along with extensive employee benefits including discounts and a pension plan.

Shift Supervisor — Lead Hospitality Team in Cardiff employer: Mitchells & Butlers Leisure Retail Limited

Join a leading hospitality company in Cardiff, where we prioritise exceptional customer service and foster a vibrant work culture. As a Shift Supervisor, you will not only lead a dedicated team but also benefit from flexible shifts, extensive employee discounts, and a robust pension plan, all while enjoying opportunities for personal and professional growth in a dynamic environment.
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Contact Detail:

Mitchells & Butlers Leisure Retail Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Supervisor — Lead Hospitality Team in Cardiff

Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!

Tip Number 2

Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've gone above and beyond for customers—this is what makes you stand out!

Tip Number 3

Be prepared with questions! When they ask if you have any questions, hit them with thoughtful ones about their team culture or how they handle challenges. It shows you're genuinely interested and ready to lead.

Tip Number 4

Don’t forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're keen on joining our awesome team!

We think you need these skills to ace Shift Supervisor — Lead Hospitality Team in Cardiff

Leadership Skills
Customer Service Excellence
Operational Oversight
Mentoring
Cleanliness Standards
Safety Standards
Team Management
Adaptability
Communication Skills
Problem-Solving Skills
Time Management
Flexibility

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your dedication to exceptional customer service and how you’ve made a positive impact in previous roles.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the Shift Supervisor role.

Highlight Leadership Skills: As a Shift Supervisor, you’ll be leading a team, so make sure to showcase any leadership experience you have. Talk about times when you’ve mentored others or taken charge during busy shifts to demonstrate your capability.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited

Know Your Hospitality Stuff

Brush up on your knowledge of the hospitality industry, especially customer service standards. Be ready to share examples of how you've handled challenging situations or gone above and beyond for guests.

Show Your Leadership Skills

As a Shift Supervisor, you'll need to lead a team. Prepare to discuss your leadership style and provide specific examples of how you've mentored others or resolved team conflicts in the past.

Emphasise Cleanliness and Safety

Since cleanliness and safety are key in hospitality, be prepared to talk about your experience with maintaining these standards. Share any relevant protocols you've implemented or followed in previous roles.

Be Ready for a Dynamic Environment

The role involves a fast-paced work culture, so highlight your adaptability. Think of instances where you've thrived under pressure or adapted to sudden changes in your work environment.

Shift Supervisor — Lead Hospitality Team in Cardiff
Mitchells & Butlers Leisure Retail Limited
Location: Cardiff
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