Assistant Manager: Lead Service & Team Excellence in Canterbury

Assistant Manager: Lead Service & Team Excellence in Canterbury

Canterbury Full-Time 25000 - 30000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Support the General Manager and lead your team to deliver exceptional guest experiences.
  • Company: Join Vintage Inns, a charming collection of rural pubs with a cosy atmosphere.
  • Benefits: Amazing progression opportunities, discounts across brands, and team socials.
  • Other info: Enjoy 28 days paid holiday, pension, and free shares!
  • Why this job: Be part of a supportive team and make every guest feel welcome.
  • Qualifications: Management experience and strong communication skills.

The predicted salary is between 25000 - 30000 € per year.

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Assistant Manager at the Old Gate Inn, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive, you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be!

Join us at Vintage Inns, a charming collection of rural pubs. You’ll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you.

WHAT’S IN IT FOR ME?

  • Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
  • A massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
  • 20% discount across all off our brands for up to 5 friends and family.
  • Discounts on gym memberships.
  • Team Socials – work hard, play hard!
  • On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
  • There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU’LL…

  • Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
  • Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
  • Be the role model and guide development within your team.
  • Lead the team to deliver moments that WOW our guest, keeping them coming back.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Assistant Manager: Lead Service & Team Excellence in Canterbury employer: Mitchells & Butlers Leisure Retail Limited

At Vintage Inns, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture where your growth is our priority. With amazing progression opportunities, generous discounts across our brands, and a commitment to employee well-being, you’ll thrive in a team that values your contributions and encourages you to be your best self. Join us at the Old Gate Inn, where you can enjoy a rewarding career in a charming rural setting, surrounded by a passionate team dedicated to delivering outstanding guest experiences.

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Contact Detail:

Mitchells & Butlers Leisure Retail Limited Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Manager: Lead Service & Team Excellence in Canterbury

Tip Number 1

Get to know the company culture! Before your interview, check out Vintage Inns' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the Inn crowd.

Tip Number 2

Practice your communication skills! As an Assistant Manager, you'll need to inspire and motivate your team. Think of examples from your past experiences where you've successfully led a team or resolved conflicts, and be ready to share them.

Tip Number 3

Be prepared to discuss how you can WOW guests! Think about what excellent service means to you and how you can implement that in your role. Share your ideas during the interview to demonstrate your passion for guest experience.

Tip Number 4

Apply through our website! It’s super quick and easy, and we love seeing candidates who take the time to fill out our mobile-friendly application form. Plus, it shows you're keen to join our team!

We think you need these skills to ace Assistant Manager: Lead Service & Team Excellence in Canterbury

Management Experience
Team Leadership
Communication Skills
Training and Development
Guest Service Excellence
Motivational Skills
Problem-Solving Skills

Some tips for your application 🫡

Keep it Simple:Our application form is designed to be quick and easy, so don’t overthink it! Just be yourself and share your experiences that relate to the role. We want to get to know the real you!

Show Your Passion:Let your enthusiasm for the hospitality industry shine through! Mention any relevant experiences where you’ve motivated a team or delivered excellent guest service. We love seeing that drive!

Be Specific:When filling out the form, try to include specific examples of your past achievements. This helps us understand how you can contribute to our team and make a difference at the Old Gate Inn.

Apply Through Our Website:Make sure to apply directly through our website for a smooth process. It’s quick, mobile-friendly, and we promise it only takes a couple of minutes. We can’t wait to hear from you!

How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited

Know the Company Culture

Before your interview, take some time to understand the vibe at Vintage Inns. They value a cosy atmosphere and excellent guest experiences, so think about how you can contribute to that culture. Show them you’re not just looking for a job, but a place where you can thrive and help others do the same!

Showcase Your Leadership Skills

As an Assistant Manager, you'll be supporting the General Manager and leading a team. Prepare examples of how you've motivated and inspired teams in the past. Think about specific situations where you’ve turned challenges into successes, and be ready to share those stories!

Emphasise Guest Experience

Since delivering excellent guest experiences is key, come armed with ideas on how to WOW customers. Whether it’s through service improvements or team training, show that you’re passionate about making every guest feel welcome and valued.

Ask Thoughtful Questions

Interviews are a two-way street! Prepare some insightful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you gauge if this is the right fit for you. Plus, it gives you a chance to shine!