At a Glance
- Tasks: Lead your team to deliver an amazing guest experience and maintain high service standards.
- Company: Join the vibrant family at Toby Carvery, part of Mitchells & Butlers.
- Benefits: Enjoy flexible shifts, 33% discounts across brands, and team-building opportunities.
- Why this job: Perfect for those who love great service and teamwork in a fun environment.
- Qualifications: Passion for hospitality and strong leadership skills.
The predicted salary is between 10 - 12 £ per hour.
Mitchells & Butlers Leisure Retail Limited is looking for a Part Time Shift Supervisor at Toby Carvery in Burton upon Trent. In this role, you will provide a warm welcome to guests, lead your team in day-to-day operations, and maintain high standards of service.
As part of Toby Carvery's vibrant family, you will benefit from:
- Flexible shifts
- 33% discounts across brands
- Opportunities for team building
If you have a passion for great service and teamwork, we want to hear from you!
Shift Supervisor - Guest Experience Leader, Flexible Shifts in Burton upon Trent employer: Mitchells & Butlers Leisure Retail Limited
Mitchells & Butlers Leisure Retail Limited is an excellent employer, offering a dynamic work environment at Toby Carvery in Burton upon Trent. With flexible shifts, generous discounts across brands, and a strong emphasis on teamwork and employee development, we foster a culture where every team member can thrive and contribute to creating memorable guest experiences.
Contact Details:
Mitchells & Butlers Leisure Retail Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor - Guest Experience Leader, Flexible Shifts in Burton upon Trent
✨Tip Number 1
Make sure to research Toby Carvery and understand their values. When you walk into that interview, show us how your passion for great service aligns with their mission. It’s all about connecting your experience with what they stand for!
✨Tip Number 2
Practice your people skills! As a Shift Supervisor, you'll be leading a team and interacting with guests. We recommend role-playing common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Don’t forget to highlight your teamwork experience! Share specific examples of how you've successfully worked with others in the past. This will show us that you’re not just a leader, but also a great team player who can inspire those around you.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in being part of the Toby Carvery family. Let’s get you that interview!
We think you need these skills to ace Shift Supervisor - Guest Experience Leader, Flexible Shifts in Burton upon Trent
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for great service shine through. Share specific examples of how you've gone above and beyond for guests in the past. We love to see that passion!
Highlight Teamwork Experience:As a Shift Supervisor, leading a team is key. Make sure to mention any previous experience you have in team settings. We want to know how you’ve contributed to a positive team environment and supported your colleagues.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, so make it easy for us to see why you’re a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
✨Know the Company
Before your interview, take some time to research Mitchells & Butlers and Toby Carvery. Understand their values, mission, and what makes them unique in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain high service standards.
✨Emphasise Guest Experience
Since this role focuses on guest experience, come ready with examples of how you've gone above and beyond for customers in previous roles. Share stories that demonstrate your passion for providing excellent service and how you handle feedback or complaints.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company culture aligns with your values.