Guest Experience Shift Lead | Flexible Hours & Training in Brighton

Guest Experience Shift Lead | Flexible Hours & Training in Brighton

Brighton Part-Time 10 - 12 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Lead your team to create amazing guest experiences and ensure top-notch service.
  • Company: Join the vibrant team at Mitchells & Butlers, a leader in leisure retail.
  • Benefits: Enjoy flexible hours, discounts across brands, and exciting perks.
  • Other info: Great training opportunities and a chance to grow your career.
  • Why this job: Be part of a fun environment where your passion for service shines.
  • Qualifications: A love for teamwork and a commitment to excellent service.

The predicted salary is between 10 - 12 £ per hour.

Mitchells & Butlers Leisure Retail Limited is looking for a Part Time Shift Supervisor at the Katarina – Harvester in Brighton. You will warmly welcome guests, lead your team, and ensure a great service experience. This role involves training staff and maintaining high cleanliness and safety standards.

The ideal candidate has a passion for great service and teamwork. Flexible shifts, a discount across brands, and various perks are offered to support team members.

Guest Experience Shift Lead | Flexible Hours & Training in Brighton employer: Mitchells & Butlers Leisure Retail Limited

Mitchells & Butlers Leisure Retail Limited is an excellent employer, offering a vibrant work culture where teamwork and exceptional service are at the forefront. Located in the lively city of Brighton, employees benefit from flexible hours, comprehensive training opportunities, and discounts across various brands, making it a rewarding place to grow and thrive in the hospitality industry.

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Contact Details:

Mitchells & Butlers Leisure Retail Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Shift Lead | Flexible Hours & Training in Brighton

Tip Number 1

Network like a pro! Chat with friends, family, or even your local barista about job openings. You never know who might have the inside scoop on a role that’s perfect for you.

Tip Number 2

Practice makes perfect! Before your interview, run through common questions with a mate. This will help you feel more confident and ready to showcase your passion for great service.

Tip Number 3

Dress to impress! Make sure you look smart and professional when you go for your interview. It shows you care about the role and are ready to lead your team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Guest Experience Shift Lead | Flexible Hours & Training in Brighton

Guest Service Skills
Team Leadership
Training and Development
Cleanliness Standards
Safety Standards
Communication Skills
Flexibility

Some tips for your application 🫡

Show Your Passion for Service:When writing your application, let your enthusiasm for great service shine through. We want to see how much you care about creating a fantastic experience for guests!

Highlight Teamwork Skills:Make sure to mention any experiences where you've worked well in a team. We value collaboration, so share examples that showcase your ability to lead and support your colleagues.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.

How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited

Know the Company

Before your interview, take some time to research Mitchells & Butlers and their values. Understanding their commitment to great service and teamwork will help you align your answers with what they’re looking for.

Showcase Your Leadership Skills

As a Guest Experience Shift Lead, you'll be leading a team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to train staff and maintain high standards.

Emphasise Your Passion for Service

Make sure to express your enthusiasm for providing excellent guest experiences. Share specific instances where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.

Prepare Questions

At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the team culture, training opportunities, and how success is measured in the role. This shows your genuine interest in the position.