At a Glance
- Tasks: Create a warm welcome for guests and maintain cleanliness in rooms and public areas.
- Company: Join a fun and supportive team at Innkeepers Lodge.
- Benefits: Flexible shifts, 33% dining discount, 28 days holiday, and more perks.
- Other info: Comprehensive training provided, regardless of experience level.
- Why this job: Make lasting memories for guests while building friendships and enjoying team socials.
- Qualifications: Passion for service, attention to detail, and a positive attitude.
The predicted salary is between 20000 - 25000 £ per year.
What you’ll do in this role: Ensure our guests want to revisit us and recommend us to their friends and family by creating a warm, friendly and genuine welcome or farewell. Take pride in making sure each guest enjoys their stay, engaging them in appropriate conversation and encouraging participation in our guest experience survey. You’ll be responsible for cleaning and presenting bedrooms, bathrooms and public areas to Innkeepers Lodge brand standards, and for maintaining the highest standards of cleanliness and safety by following set‑up and close‑down procedures at all times.
What we look for in our room attendants:
- Passionate about great service
- Taking pride in maintaining the highest standards of cleanliness and safety
- Great eye for detail
- Ability to work calmly under pressure
Whatever your level of experience, we’ll provide all the training you need.
What’s in it for me:
- Flexible shifts to fit around the other important things in life
- Massive 33% discount across all our brands for dining out, whether it’s date night at Miller & Carter, family roast at Toby Carvery or socialising in the city at All Bar One
- Never a dull moment – fun, laughs and lifelong friends
- Team socials – work hard, play hard
- Additional benefits: pension; 28 days paid holiday; high‑street shopping discounts; free shares; and a free employee helpline to support you with whatever life throws at you
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Inn Keepers Collection Room Attendant in Brentwood employer: Mitchells & Butlers Leisure Retail Limited
At M&B, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued and supported. As an Inn Keepers Collection Room Attendant, you'll enjoy flexible shifts, extensive training, and a generous 33% discount across our dining brands, all while building lifelong friendships through team socials. With additional benefits like a pension scheme, 28 days of paid holiday, and high-street shopping discounts, we ensure that your experience with us is both rewarding and enjoyable.
Contact Details:
Mitchells & Butlers Leisure Retail Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Inn Keepers Collection Room Attendant in Brentwood
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mitchells & Butlers Leisure Retail Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mitchells & Butlers Leisure Retail Limited
Don't be shy about reaching out to Mitchells & Butlers Leisure Retail Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Inn Keepers Collection Room Attendant in Brentwood
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mitchells & Butlers Leisure Retail Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
