Team Member in Birmingham

Team Member in Birmingham

Birmingham Full-Time 1200 - 1600 £ / month (est.) No home office possible
M

At a Glance

  • Tasks: Create a fun and safe environment for children while assisting parents and managing play areas.
  • Company: Join a vibrant team dedicated to making every guest feel welcome.
  • Benefits: Flexible shifts, 33% dining discount, financial toolkit, and team socials.
  • Why this job: Enjoy working with kids and make lasting memories while having fun at work.
  • Qualifications: Must love children, be organised, and have a good sense of humour.
  • Other info: Opportunities for career growth and a supportive team culture.

The predicted salary is between 1200 - 1600 £ per month.

You’ll be responsible for maintaining high standards of play for all children, while promoting a happy yet safe atmosphere, overseeing the soft play area and assisting parents with any needs. It goes without saying that you must love working with children, have a good sense of humour and be a responsible and organised person.

WHAT YOU’LL DO IN THIS ROLE:

  • Answering guest queries on products, prices & house facilities/activities
  • Dealing with enquiries by telephone in a warm & friendly manner, endeavouring at all times to accommodate their requests
  • Ensure a clean & tidy environment at all times & ensure that the reception area is tidy & ready for service at all times
  • Help create a fun, exciting & safe environment so that every guest leaves wanting to return
  • Help run children’s Birthday parties, taking control and interacting with the children
  • Face painting & Balloon modelling
  • Selling of various food and drink items to guests

WHAT WE LOOK FOR IN OUR SOFT PLAY TEAM MEMBERS:

  • Someone who is able to adapt behaviour to different situations
  • Who also is able to generate ideas to increase sales/improve standards
  • Who also has the ability to work within an already amazing team!
  • Someone who has the ability to manage and control large groups of guests.
  • Oh and not forgetting, enjoys working with children!

WHAT'S IN IT FOR ME?

  • Flexible shifts - to fit around the other important things in life.
  • Love dining out? You’ll love it even more with a massive 33% discount across all our brands.
  • Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Never a dull moment - fun, laughs and lifelong friends!
  • Team Socials – work hard, play hard!
  • On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
  • There’s also a free employee helpline- to support you with whatever life throws at you.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Team Member in Birmingham employer: Mitchells & Butlers Leisure Retail Limited

At M&B, we pride ourselves on being an exceptional employer, offering a vibrant work culture where team members can thrive while making a positive impact on children's experiences. With flexible shifts, generous discounts across our dining brands, and a strong emphasis on employee well-being through initiatives like Wagestream and team socials, we ensure that our staff feel valued and supported. Join us in creating a fun and safe environment for families, while enjoying opportunities for personal growth and camaraderie with your colleagues.
M

Contact Detail:

Mitchells & Butlers Leisure Retail Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member in Birmingham

✨Tip Number 1

Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.

✨Tip Number 2

Practice your people skills! Since you'll be working with children and parents, role-play common scenarios with friends or family. This will help you feel more confident when interacting with guests.

✨Tip Number 3

Show off your creativity! Think of fun ideas for children's parties or activities you could suggest during your interview. This will demonstrate your enthusiasm and ability to contribute to a lively atmosphere.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our amazing team!

We think you need these skills to ace Team Member in Birmingham

Childcare Skills
Communication Skills
Customer Service
Teamwork
Organisational Skills
Adaptability
Problem-Solving Skills
Creativity
Event Management
Sales Skills
Interpersonal Skills
Attention to Detail
Ability to Manage Groups

Some tips for your application 🫡

Show Your Passion for Working with Children: Make sure to highlight your love for working with kids in your application. Share any relevant experiences or anecdotes that showcase your ability to create a fun and safe environment for them.

Be Friendly and Approachable: Since you'll be dealing with guests and their queries, it's important to convey your warm and friendly nature. Use a conversational tone in your application to reflect how you would interact with parents and children alike.

Demonstrate Your Organisational Skills: Mention any past experiences where you've had to manage groups or events, like children's parties. This will show us that you're capable of keeping things running smoothly while ensuring everyone has a great time.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and get to know you better. Plus, it shows you're keen on joining our amazing team!

How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited

✨Show Your Love for Kids

Make sure to express your passion for working with children during the interview. Share specific experiences where you’ve engaged with kids, whether through previous jobs, volunteering, or even family gatherings. This will show that you genuinely enjoy this role.

✨Demonstrate Your Organisational Skills

Prepare examples of how you've successfully managed tasks or events in the past. Whether it’s running a birthday party or coordinating activities, being able to showcase your organisational skills will highlight your ability to handle the responsibilities of the role.

✨Bring Your Sense of Humour

Since the job involves creating a fun atmosphere, don’t shy away from showing your personality! Share light-hearted stories or anecdotes that reflect your sense of humour and ability to connect with both children and parents.

✨Be Ready to Adapt

Think of scenarios where you had to adapt your behaviour to different situations. Discuss how you handled various guest queries or managed large groups. This will demonstrate your flexibility and readiness to tackle the dynamic environment of the soft play area.

Team Member in Birmingham
Mitchells & Butlers Leisure Retail Limited
Location: Birmingham

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

M
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>