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- Tasks: Lead a team and ensure top-notch guest service in a vibrant hospitality setting.
- Company: Renowned hospitality company in Birmingham with a focus on teamwork.
- Benefits: Flexible shifts, discounts on dining, pension, and paid holidays.
- Why this job: Join a supportive environment and enhance your leadership skills while serving guests.
- Qualifications: Previous hospitality experience preferred; strong leadership and customer service skills.
- Other info: Great opportunity for career growth in a dynamic industry.
The predicted salary is between 10 - 13 £ per hour.
A prominent hospitality company in Birmingham is seeking a Part Time Shift Supervisor to lead a team and provide excellent customer service. You will be responsible for the day-to-day running of the site, serving guests, and maintaining high cleanliness standards. Previous experience in hospitality is preferred.
Enjoy flexible shifts and discounts across various dining brands. This role offers a supportive environment and numerous benefits including pension and paid holidays.
Shift Supervisor – Lead Team & Guest Service (Flexible Shifts) in Birmingham employer: Mitchells & Butlers Leisure Retail Limited
Contact Detail:
Mitchells & Butlers Leisure Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor – Lead Team & Guest Service (Flexible Shifts) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings or can put in a good word for you, which can really help us stand out.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions with a mate or in front of the mirror. This will help us feel more confident and ready to showcase our skills in leading a team and providing top-notch guest service.
✨Tip Number 3
Dress to impress! Even if the role is casual, showing up looking sharp can make a great first impression. It shows that we take the opportunity seriously and are ready to lead the team with professionalism.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express our appreciation for the opportunity. It keeps us on their radar and shows that we’re genuinely interested in the role.
We think you need these skills to ace Shift Supervisor – Lead Team & Guest Service (Flexible Shifts) in Birmingham
Some tips for your application 🫡
Show Your Hospitality Experience: When you're writing your application, make sure to highlight any previous experience in hospitality. We want to see how you've led teams or provided excellent customer service in the past, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this role. Mention specific skills that relate to leading a team and maintaining cleanliness standards. This shows us you’re genuinely interested in the position and understand what it entails.
Be Yourself: We love authenticity! Let your personality shine through in your written application. Share why you’re passionate about hospitality and how you can contribute to our supportive environment. It’s all about connecting with us!
Apply Through Our Website: Don’t forget to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it keeps everything organised on our end!
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
✨Know the Company Inside Out
Before your interview, do some homework on the hospitality company. Understand their values, mission, and what sets them apart in Birmingham. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Shift Supervisor, excellent customer service is key. Prepare examples from your previous experience where you went above and beyond for guests. Highlight how you handled difficult situations and maintained high cleanliness standards, as this will resonate well with the interviewers.
✨Demonstrate Leadership Qualities
Since you'll be leading a team, it's important to showcase your leadership skills. Think of times when you motivated your team or resolved conflicts. Be ready to discuss your approach to managing staff and ensuring a positive work environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
