At a Glance
- Tasks: Lead a team and deliver exceptional service to guests.
- Company: Join one of the UK’s most loved pub brands.
- Benefits: Flexible shifts, generous discounts, and fun social events.
- Other info: Great opportunity for personal growth and teamwork.
- Why this job: Make every guest feel welcome in a supportive environment.
- Qualifications: Leadership skills and a passion for hospitality.
The predicted salary is between 22000 - 26000 £ per year.
Mitchells & Butlers Leisure Retail Limited is hiring a Shift Supervisor for the Towers Inn in Birmingham. As a Shift Supervisor, you’ll lead a dedicated team and provide exceptional service to ensure guests keep coming back for more.
You will benefit from flexible shifts, a generous employee discount, social events, and a supportive work environment. Join us in making every guest feel truly welcome at one of the UK’s most loved pub brands.
Shift Leader — Flexible Hospitality & Team Training in Birmingham employer: Mitchells & Butlers Leisure Retail Limited
Mitchells & Butlers Leisure Retail Limited is an excellent employer, offering a vibrant work culture at the Towers Inn in Birmingham where teamwork and exceptional service are at the heart of what we do. With flexible shifts, generous employee discounts, and regular social events, we prioritise employee well-being and growth, making it a rewarding place to develop your career in hospitality.
Contact Details:
Mitchells & Butlers Leisure Retail Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader — Flexible Hospitality & Team Training in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Shift Supervisor role.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've led teams or created memorable experiences for guests—this is your chance to stand out!
✨Tip Number 3
Research the company culture! Before your interview, check out Mitchells & Butlers' values and what they stand for. This will help you tailor your answers and show that you're a perfect fit for their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Shift Supervisor position. Plus, it shows you're serious about joining the team at the Towers Inn. Don't miss out!
We think you need these skills to ace Shift Leader — Flexible Hospitality & Team Training in Birmingham
Some tips for your application 🫡
Show Your Leadership Skills:As a Shift Leader, we want to see how you can inspire and guide a team. Share examples from your past experiences where you've successfully led a group or handled challenges. This will help us understand your approach to leadership!
Highlight Your Customer Service Experience:Exceptional service is key in hospitality! Make sure to include any relevant experience where you've gone above and beyond for guests. We love hearing about those moments that made a difference!
Be Yourself:We’re all about creating a welcoming environment, so let your personality shine through in your application. Don’t be afraid to show us who you are and what makes you a great fit for our team!
Apply Through Our Website:To make things easier for both of us, please apply directly through our website. It’s the best way to ensure your application gets to the right people quickly and efficiently!
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
✨Know the Company
Before your interview, take some time to research Mitchells & Butlers and the Towers Inn. Understand their values, mission, and what makes them a beloved pub brand. This knowledge will help you connect your answers to their culture and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've successfully managed a team or resolved conflicts. Highlight how you motivate others and ensure exceptional service, as this aligns perfectly with the role.
✨Emphasise Customer Service
Exceptional service is key in hospitality. Be ready to share stories about times you've gone above and beyond for customers. Discuss how you handle difficult situations and ensure guests leave happy. This will demonstrate your commitment to making every guest feel welcome.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
