At a Glance
- Tasks: Create a warm and welcoming atmosphere for guests while ensuring cleanliness and safety.
- Company: Join a vibrant hospitality team dedicated to exceptional guest experiences.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
- Other info: Enjoy 28 days paid holiday, high-street discounts, and free shares!
- Why this job: Make lasting memories for guests while building friendships and enjoying a lively work environment.
- Qualifications: Passion for service, attention to detail, and ability to thrive under pressure.
The predicted salary is between 20000 - 25000 £ per year.
What you’ll do in this role:
- Ensure our guests want to revisit us and recommend us to their friends and family by providing a warm, friendly and genuine welcome or farewell.
- Take PRIDE to ensure that each and every one of our guests is enjoying their stay by engaging them in appropriate conversation and discussing our guest experience survey.
- Be responsible for cleaning and presenting our bedrooms, bathrooms and public areas perfectly – to the Innkeepers Lodge brand standard.
- Ensure the highest standards of cleanliness and safety by following set up and close down procedures at all times.
What we look for in our room attendants:
- Passionate about great service.
- Taking PRIDE in maintaining the highest standards of cleanliness and safety.
- Great eye for detail.
- Ability to work calmly under pressure.
- Whatever your level of experience, we’ll give you all the training you need.
What’s in it for me:
- Flexible shifts – to fit around the other important things in life.
- 33% discount across all our brands.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment - fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; and free shares.
- Free employee helpline to support you with whatever life throws at you.
Innkeepers Collection Room Attendant in Birmingham employer: Mitchells & Butlers Leisure Retail Limited
At Innkeepers Collection, we pride ourselves on creating a warm and welcoming environment for both our guests and employees. With flexible shifts, generous discounts across our dining brands, and a strong focus on employee wellbeing through initiatives like Wagestream and a free helpline, we ensure that our team members feel valued and supported. Join us for a rewarding career where you can grow, make lifelong friends, and enjoy a vibrant work culture in a dynamic hospitality setting.
Contact Details:
Mitchells & Butlers Leisure Retail Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Innkeepers Collection Room Attendant in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Practice your people skills! As a Room Attendant, you'll be engaging with guests all the time. Try role-playing with a friend to get comfortable with conversation starters and handling different guest scenarios.
✨Tip Number 3
Show off your attention to detail! During the interview, mention specific examples of how you've maintained high standards in previous roles. This will demonstrate that you take PRIDE in your work, just like they do.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Innkeepers Lodge team.
We think you need these skills to ace Innkeepers Collection Room Attendant in Birmingham
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for great service shine through. We want to see that you genuinely care about making our guests feel welcome and valued.
Highlight Your Attention to Detail:Make sure to mention any experience you have with cleanliness and safety standards. We take PRIDE in maintaining high standards, so show us how you can contribute to that!
Keep It Calm and Collected:If you've worked under pressure before, share those experiences! We appreciate candidates who can stay calm and focused, even when things get busy.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Mitchells & Butlers Leisure Retail Limited
✨Show Your Passion for Service
Make sure to express your enthusiasm for providing great service during the interview. Share specific examples of how you've gone above and beyond for guests in previous roles, or even in everyday situations. This will show that you genuinely care about creating a welcoming atmosphere.
✨Demonstrate Attention to Detail
Since the role requires a keen eye for detail, prepare to discuss how you ensure cleanliness and safety in your work. You could mention any systems or checklists you use to maintain high standards, as well as how you handle feedback from guests regarding their experience.
✨Stay Calm Under Pressure
Interviews can be nerve-wracking, but it's important to convey your ability to stay calm under pressure. Think of a time when you had to manage multiple tasks at once and explain how you prioritised effectively. This will reassure them that you can handle busy shifts with ease.
✨Engage with the Interviewer
Remember, interviews are a two-way street! Ask questions about the team culture, training opportunities, and what a typical day looks like. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you.
