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For Companies At a Glance
- Tasks: Lead client relationships and deliver impactful digital marketing strategies.
- Company: Join a dynamic agency transforming marketing partnerships across the UK and Europe.
- Benefits: Flexible hours, 26 days holiday, training opportunities, and a hybrid working model.
- Why this job: Be a trusted advisor and make a real impact in a rapidly growing agency.
- Qualifications: Proven experience in digital marketing and exceptional relationship management skills.
- Other info: Collaborative culture focused on creativity, growth, and continuous improvement.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Us
Mitchell & Stones act as an outsourced marketing department for organisations across the UK and Europe. Our clients trust us to consult and strategise on all areas of their marketing activity, and using our in-house team and trusted partners, we execute those strategies to help our clients meet their goals and grow. We’re not your standard digital agency. We’re changing the way companies work with external partners by offering a comprehensive, embedded marketing solution. Our clients see us as an extension of their team — a trusted advisor and delivery partner — and we love flexing our creative and strategic muscles to drive powerful, long-term results.
Our Culture
At Mitchell & Stones, you’ll find a team that thrives on collaboration, creativity, and continuous improvement. We believe in curiosity and courage — asking the hard questions, trying new things, and always striving to be better. We don’t settle for “how it’s always been done.” We celebrate initiative, support each other’s growth, and see every challenge as an opportunity.
The Ideal Candidate
We’re looking for an experienced, proactive and client-focused Senior Account Manager with a strong digital marketing background and exceptional relationship management skills. You’ll have experience leading client accounts, managing teams, and overseeing a range of digital services including paid media, content, SEO, social and creative production. You’ll be a confident communicator, capable of owning client conversations, leading performance reviews, and guiding strategic direction. Most importantly, you’ll care deeply about your clients’ success and understand the value of consistency, quality and innovation in service delivery. On a personal level, you’ll be organised, commercially minded, emotionally intelligent and passionate about marketing. You’ll be eager to lead, support and inspire those around you while maintaining high standards and a solutions-first attitude.
How We Work
We operate a hybrid working model. This allows you to split your working week between the office and working remotely, depending on your preferences and workload.
The Role
As a Senior Account Manager at Mitchell & Stones, you’ll lead the charge in managing a portfolio of client relationships and overseeing the delivery of high-impact digital marketing strategies. You’ll serve as the primary point of contact for your clients, working closely with them to understand their goals, build trust, and ensure satisfaction. You’ll be responsible for creating and executing marketing plans, guiding your delivery team, and using in-house specialist resources — including PPC, SEO, creative and design — to bring campaigns to life. In this role, you’ll manage a team of 2-3 Digital Marketing Assistants, delegating tasks and ensuring everything runs smoothly. You’ll also oversee timelines, budgets and team output, ensuring campaigns are delivered efficiently and effectively. From briefing creatives to refining strategies based on performance data, this is a varied and impactful role that blends leadership, delivery and strategic oversight.
Key Responsibilities
- Serve as the lead contact for an assigned portfolio of clients, ensuring satisfaction, retention and growth.
- Develop a deep understanding of each client’s brand, goals and performance metrics.
- Present strategic plans and campaign performance reports to clients, positioning Mitchell & Stones as a trusted advisor.
- Regularly report on key client account performance to the Director and seek strategic guidance where required.
- Manage and support a delivery pod consisting of 2-3 Digital Marketing Assistants.
- Set clear expectations, delegate tasks, and ensure high standards of delivery across all client work.
- Collaborate with in-house PPC experts, SEO consultants, creatives and designers to deliver integrated marketing campaigns.
- Brief, coordinate and quality-check the work of specialist resources to align with the client’s strategic direction.
- Lead the planning and execution of multi-channel campaigns (organic and paid), managing timelines, budgets and results.
- Analyse and report on key digital metrics using tools such as Google Analytics, Meta Ads Manager and SEO tools.
- Make data-driven decisions to optimise campaigns and ensure continual improvement.
- Contribute to strategic planning, aligning client goals with broader agency priorities.
- Support a culture of high performance, continuous improvement and collaboration within your team.
Bonus Points
- Experience with tools such as Google Analytics, ahrefs, Asana, Meta Business Suite or similar.
- Relevant marketing certifications (e.g. Google Ads, HubSpot, CIM).
- An understanding of creative project workflows and briefing best practices.
Benefits
- Opportunity to develop your skills and progress.
- Training and up-skilling provided.
- Flexible working hours.
- 26 days holiday.
- 2 personal days per year.
- Hybrid Working Model.
- Play a crucial role in a small but rapidly growing agency.
- Generous Christmas Closing period.
- Base salary negotiable based on experience.
Senior Account Manager in Southampton employer: Mitchell & Stones
Contact Detail:
Mitchell & Stones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in Southampton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more you engage, the better your chances of landing that Senior Account Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your past successes in digital marketing. Use case studies to demonstrate how you've driven results for clients. This will help you stand out as a proactive candidate who truly understands client needs.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions and scenarios related to account management. Think about how you can showcase your relationship management skills and strategic thinking during these conversations.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to reflect our culture of collaboration and creativity, and let us know how you can contribute to our mission at Mitchell & Stones.
We think you need these skills to ace Senior Account Manager in Southampton
Some tips for your application 🫡
Show Your Passion for Marketing: When you’re writing your application, let your enthusiasm for marketing shine through! We want to see that you care about helping clients succeed and that you’re excited about the role. Share specific examples of how you've made a difference in previous positions.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your experience with digital marketing, client management, and team leadership. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Mitchell & Stones!
How to prepare for a job interview at Mitchell & Stones
✨Know Your Clients Inside Out
Before the interview, take some time to research Mitchell & Stones and their clients. Understand their marketing strategies, recent campaigns, and how they position themselves in the market. This will help you demonstrate your proactive approach and show that you genuinely care about their success.
✨Showcase Your Leadership Skills
As a Senior Account Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on delegation, support, and achieving high standards. Be ready to discuss how you inspire and motivate others to deliver exceptional results.
✨Be Data-Driven
Familiarise yourself with key digital metrics and tools like Google Analytics and Meta Ads Manager. During the interview, highlight your experience in using data to inform decisions and optimise campaigns. This will align with their focus on performance and continuous improvement.
✨Emphasise Collaboration and Creativity
Mitchell & Stones values collaboration and creativity. Prepare to discuss how you've worked with cross-functional teams to deliver integrated marketing campaigns. Share specific examples where your creative solutions led to successful outcomes, showcasing your ability to think outside the box.
