At a Glance
- Tasks: Drive growth by generating new business and nurturing client relationships.
- Company: Join a dynamic digital marketing agency in Southampton with ambitious goals.
- Benefits: Enjoy flexible hours, on-site parking, and the option to work from home.
- Other info: Opportunity to lead a small team and travel across the UK.
- Why this job: Be at the forefront of growth strategies and make a real impact.
- Qualifications: Strong commercial acumen and experience in managing client relationships.
The predicted salary is between 40000 - 50000 £ per year.
About us
Mitchell & Stones is a digital marketing agency based in Southampton. We work with ambitious businesses across the UK, delivering marketing strategies and campaigns that drive real commercial outcomes.
About the role
You will own the full growth function at Mitchell & Stones. That means generating new business, closing it, tracking revenue across the agency, and working closely with account management to protect retained income and reduce client churn. This is not a siloed sales role. You will be equally focused on what happens after a client signs: scoping work accurately, identifying expansion opportunities, and stepping in when a relationship needs attention. You need commercial instinct, genuine operational capability, and the credibility to represent the agency at director level.
What you'll be responsible for
- New business
- Own and manage all lead generation channels: LinkedIn outreach, cold email, direct mail, expos, and third-party platforms including Bark
- Manage the BD executive and two BD admins, ensuring campaign operations run smoothly and monthly changeovers happen without issue
- Conduct discovery calls with prospective clients, typically business owners and commercial directors, and qualify both fit and viability
- Build tailored proposal decks and deliver them in person across the UK
- Lead negotiations, agree pricing, and close deals that are right for the client and profitable for the agency
- Handle all paperwork at sign-off and own the handover to account management, setting every new client up for a strong start
- Revenue generation and protection
- Produce a monthly BD report tracking leads, spend, cost per lead, and progress against revenue targets
- Maintain the agency's revenue tracker across retained clients, project work, and pipeline, including forecasting and expansion opportunities
- Scope website and one-off project enquiries accurately before they are confirmed
- Monitor retained client health and flag at-risk accounts early, working with account management to address issues before they become churn
- Lead rescoping, expansion, and conflict resolution conversations when client relationships need attention
- Operations and strategy
- Identify new lead generation opportunities and test new channels and formats
- Manage print spend and data acquisition budgets
- Work with the design team to produce collateral that converts: brochures, expo materials, and proposal decks
- Contribute to agency positioning: case studies, website content, and sales-relevant updates
- Maintain a close working relationship with account management to ensure what's sold can genuinely be delivered
What we're looking for
- Commercially sharp: you understand margins, pipeline, forecasting, and what drives retention
- Naturally personable and able to build genuine relationships quickly, with both prospects and existing clients
- A strong listener who diagnoses a problem before trying to solve it; we sell consultatively
- Confident going into new environments and owning them from the start
- Experienced managing a small team and keeping complex operations running to a standard
- Willing to travel across the UK regularly for in-person proposal and client meetings
- Proactive and self-directed; you see what needs doing and do it
- Comfortable briefing a design team and contributing to sales collateral
Benefits
- Flexi hours
- On-site parking
- Work from home
Growth Manager in Southampton employer: Mitchell & Stones
At Mitchell & Stones, we pride ourselves on being an exceptional employer that fosters a dynamic and collaborative work culture in the heart of Southampton. Our commitment to employee growth is evident through flexible working hours, opportunities for professional development, and a supportive environment where your contributions directly impact our success. Join us to be part of a forward-thinking digital marketing agency that values innovation and teamwork, ensuring you thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Growth Manager in Southampton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Growth Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your past successes in revenue generation and client retention. Use real examples to demonstrate how you can bring value to their agency.
✨Tip Number 3
Be proactive! If you see a company you want to work for, don’t wait for them to post a job. Reach out directly, share your ideas on how you can help them grow, and express your interest in joining their team. We love seeing initiative!
✨Tip Number 4
Keep it personal! Tailor your approach to each company you’re interested in. Research their current projects and challenges, and come prepared with insights on how you can contribute. This shows you’re genuinely interested and not just sending out generic applications.
We think you need these skills to ace Growth Manager in Southampton
Some tips for your application 🫡
Show Your Growth Mindset:When writing your application, make sure to highlight your experience in driving growth and generating new business. We want to see how you've tackled challenges and seized opportunities in previous roles.
Tailor Your Proposal:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that align with our Growth Manager role. We love seeing candidates who take the time to connect their background with what we do.
Be Personable:Remember, this role is all about building relationships. Use your application to showcase your personality and how you connect with others. We’re looking for someone who can engage with clients and team members alike!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team. Let’s get started on this journey together!
How to prepare for a job interview at Mitchell & Stones
✨Know Your Numbers
As a Growth Manager, you'll need to demonstrate your understanding of revenue generation and client retention. Brush up on key metrics like margins, pipeline forecasts, and client churn rates. Be ready to discuss how you've successfully managed these in past roles.
✨Showcase Your Consultative Selling Skills
This role requires a consultative approach to selling. Prepare examples of how you've diagnosed client problems before proposing solutions. Highlight your ability to build genuine relationships and how that has led to successful outcomes.
✨Be Ready to Discuss Team Management
Since you'll be managing a small team, come prepared with examples of how you've led teams in the past. Talk about how you ensure smooth operations and maintain high standards, especially during busy periods or transitions.
✨Demonstrate Your Strategic Thinking
Mitchell & Stones is looking for someone who can identify new lead generation opportunities. Think of innovative strategies you've implemented in previous roles and be ready to share them. Show that you can think outside the box while still aligning with the agency's goals.
