Senior Account Manager in Portsmouth

Senior Account Manager in Portsmouth

Portsmouth Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client relationships and oversee impactful digital marketing strategies.
  • Company: Join a dynamic agency transforming marketing partnerships across the UK and Europe.
  • Benefits: Flexible hours, 26 days holiday, training opportunities, and a hybrid working model.
  • Why this job: Make a real impact in a growing agency while developing your skills.
  • Qualifications: Proven experience in digital marketing and exceptional relationship management skills.
  • Other info: Collaborative culture focused on creativity, growth, and continuous improvement.

The predicted salary is between 36000 - 60000 £ per year.

About Us

Mitchell & Stones act as an outsourced marketing department for organisations across the UK and Europe. Our clients trust us to consult and strategise on all areas of their marketing activity, and using our in-house team and trusted partners, we execute those strategies to help our clients meet their goals and grow.

We are changing the way companies work with external partners by offering a comprehensive, embedded marketing solution. Our clients see us as an extension of their team — a trusted advisor and delivery partner — and we love flexing our creative and strategic muscles to drive powerful, long-term results.

Our Culture

At Mitchell & Stones, you will find a team that thrives on collaboration, creativity, and continuous improvement. We believe in curiosity and courage — asking the hard questions, trying new things, and always striving to be better. We do not settle for "how it has always been done." We celebrate initiative, support each other's growth, and see every challenge as an opportunity.

The Ideal Candidate

We are looking for an experienced, proactive and client-focused Senior Account Manager with a strong digital marketing background and exceptional relationship management skills. You will have experience leading client accounts, managing teams, and overseeing a range of digital services including paid media, content, SEO, social and creative production.

You will be a confident communicator, capable of owning client conversations, leading performance reviews, and guiding strategic direction. Most importantly, you will care deeply about your clients' success and understand the value of consistency, quality and innovation in service delivery.

On a personal level, you will be organised, commercially minded, emotionally intelligent and passionate about marketing. You will be eager to lead, support and inspire those around you while maintaining high standards and a solutions-first attitude.

How We Work

We operate a hybrid working model. This allows you to split your working week between the office and working remotely, depending on your preferences and workload.

The Role

As a Senior Account Manager at Mitchell & Stones, you will lead the charge in managing a portfolio of client relationships and overseeing the delivery of high-impact digital marketing strategies. You will serve as the primary point of contact for your clients, working closely with them to understand their goals, build trust, and ensure satisfaction. You will be responsible for creating and executing marketing plans, guiding your delivery team, and using in-house specialist resources — including PPC, SEO, creative and design — to bring campaigns to life.

In this role, you will manage a team of 2-3 Digital Marketing Assistants, delegating tasks and ensuring everything runs smoothly. You will also oversee timelines, budgets and team output, ensuring campaigns are delivered efficiently and effectively. From briefing creatives to refining strategies based on performance data, this is a varied and impactful role that blends leadership, delivery and strategic oversight.

Key Responsibilities

  • Serve as the lead contact for an assigned portfolio of clients, ensuring satisfaction, retention and growth.
  • Develop a deep understanding of each client's brand, goals and performance metrics.
  • Present strategic plans and campaign performance reports to clients, positioning Mitchell & Stones as a trusted advisor.
  • Regularly report on key client account performance to the Director and seek strategic guidance where required.
  • Manage and support a delivery pod consisting of 2-3 Digital Marketing Assistants.
  • Set clear expectations, delegate tasks, and ensure high standards of delivery across all client work.
  • Collaborate with in-house PPC experts, SEO consultants, creatives and designers to deliver integrated marketing campaigns.
  • Brief, coordinate and quality-check the work of specialist resources to align with the client's strategic direction.
  • Lead the planning and execution of multi-channel campaigns (organic and paid), managing timelines, budgets and results.
  • Analyse and report on key digital metrics using tools such as Google Analytics, Meta Ads Manager and SEO tools.
  • Make data-driven decisions to optimise campaigns and ensure continual improvement.
  • Contribute to strategic planning, aligning client goals with broader agency priorities.
  • Support a culture of high performance, continuous improvement and collaboration within your team.

Bonus Points

  • Experience with tools such as Google Analytics, ahrefs, Asana, Meta Business Suite or similar.
  • Relevant marketing certifications (e.g. Google Ads, HubSpot, CIM).
  • An understanding of creative project workflows and briefing best practices.

Benefits

  • Opportunity to develop your skills and progress.
  • Training and up-skilling provided.
  • Flexible working hours.
  • 26 days holiday.
  • 2 personal days per year.
  • Hybrid Working Model.
  • Play a crucial role in a small but rapidly growing agency.
  • Generous Christmas Closing period.

Base salary negotiable based on experience.

Senior Account Manager in Portsmouth employer: Mitchell & Stones

At Mitchell & Stones, we pride ourselves on being more than just a digital agency; we are a collaborative and innovative team that values creativity and continuous improvement. Our hybrid working model offers flexibility, while our commitment to employee growth through training and development ensures that you can thrive in your role as a Senior Account Manager. Join us to make a meaningful impact in a supportive environment where your contributions are recognised and celebrated.
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Contact Detail:

Mitchell & Stones Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Account Manager in Portsmouth

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching the company and its clients. Understand their marketing strategies and think about how you can contribute. This shows you’re not just another candidate; you’re genuinely interested in helping them succeed.

✨Tip Number 3

Practice your pitch! Be ready to talk about your experience and how it aligns with the role of Senior Account Manager. Highlight your relationship management skills and your passion for digital marketing — this is your chance to shine!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make it happen!

We think you need these skills to ace Senior Account Manager in Portsmouth

Client Relationship Management
Digital Marketing Strategy
Team Leadership
Paid Media Management
SEO Knowledge
Content Creation
Social Media Management
Creative Production Oversight
Communication Skills
Data Analysis
Project Management
Budget Management
Performance Reporting
Emotional Intelligence
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for marketing shine through! We want to see that you genuinely care about helping clients succeed and that you're excited about the role.

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in digital marketing. We love seeing how your skills align with our needs, so don’t hold back on showcasing your achievements!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. Avoid jargon unless it’s relevant to the role!

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at Mitchell & Stones

✨Know Your Clients Inside Out

Before the interview, take the time to research Mitchell & Stones and their clients. Understand their marketing strategies, recent campaigns, and how they position themselves in the market. This will help you demonstrate your proactive approach and show that you genuinely care about their success.

✨Showcase Your Leadership Skills

As a Senior Account Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, highlighting your ability to delegate tasks, set clear expectations, and maintain high standards. Be ready to discuss how you inspire and support your team to achieve their best work.

✨Be Data-Driven

Familiarise yourself with key digital metrics and tools like Google Analytics and Meta Ads Manager. During the interview, be prepared to discuss how you've used data to inform your marketing strategies and optimise campaigns. This will showcase your analytical skills and your commitment to continuous improvement.

✨Emphasise Collaboration and Creativity

Mitchell & Stones values collaboration and creativity. Think of examples where you've worked closely with clients or cross-functional teams to deliver successful campaigns. Highlight your ability to ask the right questions, try new approaches, and adapt strategies based on feedback and results.

Senior Account Manager in Portsmouth
Mitchell & Stones
Location: Portsmouth

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