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- Tasks: Support sales with HVAC product queries and provide technical expertise.
- Company: Join a leading company in HVAC solutions, known for innovation and quality.
- Benefits: Enjoy hybrid working, a competitive salary, pension, phone, laptop, and 25 days leave.
- Why this job: Be part of a dynamic team, making an impact in the HVAC industry while growing your skills.
- Qualifications: Ideal for those with a background in engineering or technical support, eager to learn.
- Other info: This role offers a chance to work closely with sales and clients, enhancing your professional network.
The predicted salary is between 28000 - 42000 £ per year.
Technical Support Engineer HVAC Products Job Title: Technical Support Engineer HVAC Products Job reference Number: 909059-9461-24166 Industry Sector: Technical Support, Sales Support, Technical Advisor, Technical Guru, Engineer, Mechanical Engineer, HVAC, Ventilation Products, Ventilation Systems, Air Handling Units, Ventilation, Extract Fans, Ducting, Heat Recovery, Heat Recovery Units, Boilers, Fans, Attenuation Units, HVAC Location: Commutable to Reading (hybrid working) Remuneration: £35,000 – £45,000 + discretionary bonus Benefits: Pension, phone, laptop & 25 days annual leave The role of the Technical Support Engineer HVAC Products will involve: Pre-Sales Engineer position providing technical support to sales team, contractors and M&E consultants for all queries relating to HVAC products such as: AHUs, fan coils, chillers and heat pumps Offering support to the sales team in order to generate accurate quotations and specifications Responding to pre-installation questions from the client
Technical Support Engineer HVAC Products employer: Mitchell Maguire Careers
Contact Detail:
Mitchell Maguire Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer HVAC Products
✨Tip Number 1
Familiarize yourself with HVAC products and systems, especially Air Handling Units (AHUs), chillers, and heat pumps. Understanding the technical specifications and common issues will help you stand out during discussions with our sales team and clients.
✨Tip Number 2
Brush up on your communication skills! As a Technical Support Engineer, you'll need to convey complex technical information clearly to both technical and non-technical stakeholders. Practice explaining HVAC concepts in simple terms.
✨Tip Number 3
Network with professionals in the HVAC industry. Attend relevant trade shows or webinars to connect with potential colleagues and learn about the latest trends and technologies. This can give you insights that will be valuable in your role.
✨Tip Number 4
Prepare for scenario-based questions during the interview. Think about how you would handle specific technical queries or challenges that might arise in the role. Demonstrating your problem-solving skills will impress us!
We think you need these skills to ace Technical Support Engineer HVAC Products
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Technical Support Engineer in HVAC Products. Familiarize yourself with HVAC systems, products, and common queries that may arise in this role.
Tailor Your CV: Highlight relevant experience in technical support, sales support, or engineering roles. Emphasize your knowledge of HVAC products and any previous work with contractors or M&E consultants.
Craft a Strong Cover Letter: In your cover letter, explain why you are passionate about HVAC technology and how your skills can benefit the sales team. Mention specific examples of how you've provided technical support in the past.
Showcase Your Communication Skills: Since the role involves responding to client queries, demonstrate your communication skills in your application. Use clear and concise language, and provide examples of how you've effectively communicated technical information in previous roles.
How to prepare for a job interview at Mitchell Maguire Careers
✨Show Your Technical Knowledge
Make sure to brush up on your knowledge of HVAC products, including air handling units, chillers, and heat pumps. Be prepared to discuss specific technical details and how they relate to the role.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've successfully resolved technical issues in the past. This will showcase your ability to support the sales team and clients effectively.
✨Understand the Sales Process
Familiarize yourself with the sales process in the HVAC industry. Knowing how technical support fits into sales can help you articulate your value to the team.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's HVAC products and their applications. This shows your genuine interest in the role and helps you understand the expectations better.
