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- Tasks: Manage customer enquiries and process sales orders to ensure smooth operations.
- Company: Professional service company in Uckfield with a focus on customer satisfaction.
- Benefits: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Enhance customer satisfaction while collaborating with sales teams to achieve targets.
- Qualifications: Strong communication skills and experience in order processing required.
- Other info: Join a team that values your contributions and fosters a supportive atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
A professional service company in Uckfield seeks a Customer Service Coordinator responsible for ensuring smooth operations within customer service. The role includes managing customer enquiries, processing sales orders, and collaborating with sales teams to meet targets.
We are looking for strong communication skills, experience in order processing, and proficiency in internal systems. This position offers the chance to work in a dynamic environment while enhancing customer satisfaction.
Customer Service & Fulfillment Coordinator in Uckfield employer: Mitchell & Cooper Ltd
Contact Detail:
Mitchell & Cooper Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Fulfillment Coordinator in Uckfield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in customer service roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and order processing. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during interviews. Use clear examples from your past experiences that highlight how you’ve handled customer enquiries and collaborated with teams to meet targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service & Fulfillment Coordinator in Uckfield
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing any relevant experience you have in customer service.
Highlight Your Order Processing Experience: If you've got experience in order processing, let us know! Detail your previous roles and how you managed sales orders. This will help us see how you can fit into our team and keep things running smoothly.
Familiarise Yourself with Our Internal Systems: We love candidates who are proactive! If you have experience with specific internal systems, mention them. If not, do a bit of research on common tools used in customer service to show us you're ready to hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our dynamic team!
How to prepare for a job interview at Mitchell & Cooper Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company in Uckfield. Understand their services, values, and what sets them apart in customer service. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service Coordinator, strong communication is key. Prepare examples from your past experiences where you successfully handled customer enquiries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Familiarise Yourself with Order Processing
Since the role involves processing sales orders, brush up on any relevant systems or software you might encounter. If you have experience with specific order processing tools, be ready to discuss how you've used them to enhance efficiency and accuracy.
✨Demonstrate Team Collaboration
Collaboration with sales teams is crucial for this position. Think of instances where you worked closely with others to achieve targets or improve customer satisfaction. Highlighting your teamwork skills will show that you can thrive in a dynamic environment.
