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For Companies At a Glance
- Tasks: Lead our jewellery workshop and turn customer ideas into stunning pieces.
- Company: Award-winning jeweller in Birmingham's historic Jewellery Quarter.
- Benefits: Competitive salary, staff discounts, and a friendly team environment.
- Why this job: Join a creative team and make beautiful jewellery that delights customers.
- Qualifications: Experience in jewellery production management and strong leadership skills.
- Other info: Flexible working hours and opportunities for career growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Mitchel & Co is an award‑winning jeweller with over 15 years of experience creating bespoke engagement, wedding and fine jewellery. Our in‑house workshop combines traditional craftsmanship with modern techniques, producing highly technical, beautifully finished pieces for clients across the UK and beyond. With an outstanding reputation and strong customer base, we are growing business with excellent future development opportunities.
The Role
We’re looking for an experienced Jewellery Production Manager to lead and coordinate our in‑house workshop at Mitchel & Co. This is a key role at the heart of our business — you’ll be responsible for turning our customers’ ideas into beautifully crafted, high‑quality jewellery, delivered on time and to exacting standards.
What You’ll Be Doing
- Managing the day‑to‑day running of the jewellery workshop and production office
- Leading and supporting a small, highly skilled team of craftspeople and coordinators
- Briefing bespoke orders into the CAD team and commissioning designs, castings and components
- Scheduling and allocating work across goldsmiths, setters, polishers and external specialists
- Overseeing workflow, deadlines and production status for all bespoke and collection pieces
- Acting as a key link between production, sales, designers and customers
- Maintaining exceptional quality control at every stage of manufacture
- Managing materials, gemstones, stock levels and work‑in‑progress using internal systems
- Monitoring costs, estimates and production budgets, identifying efficiencies where possible
- Maintaining supplier and production databases and sourcing new partners when needed
- Upholding health, safety and compliance standards within the workshop
- Communicating with customers regarding production progress and queries when required
- Supporting wider business operations in a flexible, hands‑on way
About You
- Proven experience in jewellery production management or a senior jewellery coordination role
- Strong understanding of fine jewellery materials, craftsmanship and production processes
- Highly organised, calm under pressure and comfortable managing multiple priorities
- A confident communicator and natural problem‑solver
- Supportive leadership style with good delegation and decision‑making skills
- Meticulous attention to detail and pride in delivering outstanding quality
- Adaptable, collaborative and happy to roll your sleeves up when needed
Benefits & Working Conditions
- Competitive, negotiable salary depending on experience
- 35–37.5 hours per week
- Cycle to Work scheme
- Generous staff discounts on jewellery
- Friendly, experienced, long‑serving team
- Modern office and workshop in a historic Jewellery Quarter setting
How to Apply
Think this sounds like you? We’d love to hear from you. Please send your CV and a short cover letter explaining why you’re right for the role to helen@mitchelandco.com.
Production Manager in Birmingham employer: Mitchel & Co.
Contact Detail:
Mitchel & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the jewellery industry, attend events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best work in jewellery production management. This will give potential employers a tangible sense of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by researching Mitchel & Co and understanding their values and products. Tailor your responses to highlight how your experience aligns with their needs, especially in managing bespoke orders and quality control.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Mitchel & Co.
We think you need these skills to ace Production Manager in Birmingham
Some tips for your application 🫡
Craft Your CV with Care: Make sure your CV highlights your experience in jewellery production management. We want to see your skills shine, so tailor it to reflect the key responsibilities mentioned in the job description.
Write a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for the role. Be sure to mention specific experiences that relate to managing a jewellery workshop and leading a team. Keep it concise but impactful!
Show Off Your Passion: Let your enthusiasm for fine jewellery and craftsmanship come through in your application. We love candidates who are genuinely excited about what we do at Mitchel & Co, so don’t hold back!
Apply Through Our Website: While you can send your application via email, we encourage you to apply through our website for a smoother process. It helps us keep everything organised and makes sure your application gets the attention it deserves!
How to prepare for a job interview at Mitchel & Co.
✨Know Your Craft
Make sure you brush up on your knowledge of fine jewellery materials and production processes. Be ready to discuss specific techniques and how you've applied them in past roles. This will show that you’re not just experienced, but also passionate about the craft.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in a high-pressure environment. Think about times when you had to delegate tasks or solve problems on the fly. Highlighting your supportive leadership style will resonate well with the interviewers.
✨Be Organised and Detail-Oriented
Since the role requires managing multiple priorities, come prepared with a system or method you use to stay organised. Discuss how you maintain quality control and manage deadlines, as this will demonstrate your meticulous attention to detail.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. You’ll need to communicate with various stakeholders, so think of examples where you’ve successfully liaised between teams or handled customer queries. Good communication skills are key in this role!
