Operations Manager (Queenborough)
Operations Manager (Queenborough)

Operations Manager (Queenborough)

Queenborough Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operations at our Driveline Assembly Hub, ensuring efficiency and quality.
  • Company: MIT Ltd is a pioneering engineering firm in the marine and transport sectors.
  • Benefits: Enjoy flexible working arrangements, career development, and a supportive work environment.
  • Why this job: Join a diverse team focused on continuous improvement and operational excellence.
  • Qualifications: Strong engineering knowledge, management skills, and experience in lean manufacturing required.
  • Other info: Occasional travel and evening work may be necessary to meet deadlines.

The predicted salary is between 36000 - 60000 £ per year.

At MIT Ltd, we are pioneers in providing innovative engineering solutions and services to the marine, industrial, and transport sectors. With a rich heritage and a commitment to excellence, we specialise in driveline systems and bespoke engineering projects. Our state-of-the-art facilities and dedicated team of experts enable us to deliver high-quality products and services that meet the evolving needs of our clients.

As part of Axel Johnson International, a global industrial group that comprises more than 200 companies in 33 countries, we benefit from a vast network of resources, expertise, and opportunities. This affiliation enhances our ability to innovate and grow, providing our employees with a unique platform for professional development and career advancement.

At MIT Ltd, we celebrate diversity and are committed to creating an inclusive environment for all employees. We believe in fostering a culture of continuous improvement and operational excellence. As an Operations Manager, you will have the opportunity to lead a dedicated team, drive strategic initiatives, and contribute to the success of our Driveline Assembly and Remanufacturing Hub. We offer flexible working arrangements, career development opportunities, and a supportive work environment that values work-life balance.

MIT Ltd is seeking a dynamic and experienced Operations Manager to lead our Driveline Assembly and Remanufacturing Hub in Kent. This role is pivotal in ensuring the efficient operation of our Service Department, responsible for delivering driveline components and assemblies to agreed quality, delivery, and cost targets. The ideal candidate will have a strong focus on operational excellence, customer interface, and the application of lean methodologies to drive continuous improvement. As a key member of the senior leadership team, the Operations Manager will possess strategic thinking capabilities and demonstrate exceptional leadership skills.

  • Operational Leadership: Set up and maintain efficient factory, workshop, and warehouse operations, ensuring the delivery of driveline components and assemblies to meet quality, delivery, and cost targets.
  • Team Management: Administer all aspects of the workshops and factory personnel, providing operational leadership, guidance, and training to staff within the team. Promote a collaborative and inclusive work environment.
  • Customer Interface: Oversee the administration of all offsite service work, including customer quotations, negotiations, and reports. Manage customer issues, negotiations, and conflict resolution to ensure high levels of customer satisfaction.
  • Lean Manufacturing: Implement and promote lean methodologies to streamline processes, reduce waste, and enhance service delivery. Proven experience in lean manufacturing principles and practices is essential.
  • Quality and Compliance: Ensure compliance with relevant UK legislation and company QHSE (Quality, Health & Safety, and Environment) procedures for factory operations. Manage timely submission and satisfactory closure of all warranty claims efficiently.
  • Strategic Planning: Contribute to the strategic planning process as a member of the senior leadership team, ensuring the Service Department's objectives align with the company's overall strategy.
  • Performance Monitoring: Monitor and analyse key performance indicators (KPIs) to identify areas for improvement and drive operational efficiency. Apply an analytical approach to problem-solving, using data and metrics to drive decision-making and improve service outcomes.
  • Special Projects: Undertake special projects as may be assigned, ensuring site security and safety, and liaising with the Sustainability Executive.

Qualifications:

  • Comprehensive engineering knowledge and related safety matters.
  • Sound financial acumen relating to sales, costs, margins, and operational efficiency.
  • Technical knowledge and experience in managing QEHS issues relevant to workshop and warehouse environments.
  • Strong management skills with a focus on operational leadership and excellence.
  • Exceptional employee engagement and management skills, with experience in developing leadership and high-performing teams.
  • Experience in customer and warranty negotiations.
  • Valid driving licence.
  • Proven experience implementing lean manufacturing principles and practices.
  • Excellent customer interface skills, with the ability to build and maintain strong customer relationships.
  • Analytical approach to problem-solving, with the ability to identify root causes and implement effective solutions using tools such as Six Sigma.
  • Strategic thinking capability to align the Service Department's goals with the company's overall objectives.

Working Conditions:

  • The role may require occasional evening and weekend work to meet deadlines.
  • The position involves sitting for extended periods and dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices.
  • The role may involve some travel for the purpose of meeting with clients, stakeholders, or off-site personnel/management.

At MIT Ltd, we are committed to fostering a culture of continuous improvement and operational excellence. If you are a strategic thinker with a passion for operational excellence and customer satisfaction, we invite you to apply and join our dynamic team.

MIT Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Operations Manager (Queenborough) employer: MIT Group

At MIT Ltd, we pride ourselves on being an excellent employer, offering a supportive work environment that values diversity and work-life balance. Our commitment to continuous improvement and operational excellence provides employees with ample opportunities for professional growth and development, all while being part of a global network that enhances innovation and collaboration. Join us in Kent as an Operations Manager and lead a dedicated team in driving strategic initiatives within our state-of-the-art Driveline Assembly and Remanufacturing Hub.
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Contact Detail:

MIT Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager (Queenborough)

✨Tip Number 1

Familiarise yourself with lean manufacturing principles, as this role heavily emphasises their application. Consider taking a short course or reading up on successful case studies to demonstrate your knowledge during interviews.

✨Tip Number 2

Network with professionals in the engineering and operations management fields. Attend industry events or join relevant online forums to connect with others who may have insights or connections at MIT Ltd.

✨Tip Number 3

Prepare to discuss your experience in managing teams and driving operational excellence. Think of specific examples where you've successfully led a team or implemented improvements that resulted in measurable outcomes.

✨Tip Number 4

Research MIT Ltd and its parent company, Axel Johnson International, to understand their values and culture. Tailor your conversation to reflect how your personal values align with theirs, especially regarding diversity and continuous improvement.

We think you need these skills to ace Operations Manager (Queenborough)

Operational Leadership
Team Management
Customer Interface Skills
Lean Manufacturing Principles
Quality and Compliance Knowledge
Strategic Planning
Performance Monitoring
Analytical Problem-Solving
Financial Acumen
Technical Knowledge in QEHS
Employee Engagement
Negotiation Skills
Strong Communication Skills
Project Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in operational leadership, lean manufacturing, and team management. Use specific examples that demonstrate your ability to meet quality, delivery, and cost targets.

Craft a Compelling Cover Letter: In your cover letter, express your passion for operational excellence and customer satisfaction. Mention how your strategic thinking aligns with MIT Ltd's goals and how you can contribute to their Driveline Assembly and Remanufacturing Hub.

Highlight Relevant Skills: Emphasise your skills in lean methodologies, performance monitoring, and customer interface. Provide concrete examples of how you've successfully implemented these skills in previous roles.

Showcase Your Leadership Experience: Detail your experience in managing teams and fostering a collaborative work environment. Highlight any achievements in developing high-performing teams and improving operational efficiency.

How to prepare for a job interview at MIT Group

✨Showcase Your Leadership Skills

As an Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to fostering collaboration and inclusivity.

✨Understand Lean Methodologies

Since the role emphasises lean manufacturing, brush up on your knowledge of lean principles. Be ready to discuss specific instances where you've implemented these methodologies to improve operational efficiency.

✨Prepare for Customer Interaction Scenarios

Given the importance of customer interface in this role, think about past experiences where you've managed customer relationships or resolved conflicts. Highlight your communication skills and ability to maintain high customer satisfaction.

✨Align with Company Values

MIT Ltd values diversity and continuous improvement. Familiarise yourself with their culture and be prepared to discuss how your personal values align with theirs, particularly in terms of operational excellence and team engagement.

Operations Manager (Queenborough)
MIT Group
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