At a Glance
- Tasks: Manage HR processes and ensure a smooth office environment.
- Company: Join MISTRAS Group, a leader in asset protection solutions.
- Benefits: Competitive salary and the chance to shape workplace culture.
- Other info: Opportunity for career growth and collaboration with senior stakeholders.
- Why this job: Make a real impact on employee experience and operational efficiency.
- Qualifications: Experience in office management and HR responsibilities required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Cambridge
Salary: Competitive
Job type: Permanent, Full-time
About the Organisation: MISTRAS Group is a leading global provider of asset protection solutions, helping organisations maximise the safety, reliability and performance of their critical assets. Through a combination of inspection, engineering, testing, monitoring and data-driven solutions, MISTRAS supports customers across industries including energy, oil and gas, power generation, infrastructure, aerospace and manufacturing. With a strong focus on innovation, safety and operational excellence, MISTRAS helps clients reduce risk, ensure compliance and extend the life of their assets.
About the Role: Reporting to the Finance Director UK, the HR and Office Manager is responsible for managing the full employee lifecycle, maintaining HR policies, processes and records, and payroll administration, supporting the Directors and others with travel arrangements and ensuring the smooth day-to-day running of the office, including facilities, health and safety, and supplier management. The postholder will help create a well-organised, safe and positive workplace that enables employees and the business to perform effectively.
Key Responsibilities:
- HR Administration: End-to-end management of the recruitment and selection process and onboarding all new employees. Maintenance of employee files including drafting and distributing correspondence to change individuals' terms and conditions. Manage all leavers including acknowledging resignations, calculating final pay and conducting exit interviews. Uploading timesheets, raising POs and collation of monthly changes to payroll and benefit administration. Answer employees' queries on HR-related processes and procedures. Ensure employee processes such as performance management, mandatory training and the like are administered and completed. Ensure the company's people-related policies and procedures are kept updated and provide support for disciplinary, grievance and restructure procedures.
- Business Support & Coordination: Co-ordination and booking of employee business travel following company policy and guidance. Co-ordination and organisation of appointments and meetings for the senior team including collation and distribution of meeting documentation.
- Office & Facilities Management: Managing visitors and the meeting rooms including their booking, preparation of rooms, meet and greet and refreshments. Administrative duties including managing post and filing, monitoring stationery, refreshments, and IT consumable levels and prepare orders as necessary, keeping the kitchen and communal office areas tidy. Manage external suppliers of office consumables such as stationery; cleaning; catering etc. and ensure that service is provided cost effectively. Maintain budgets and report on spending for office consumables.
About you:
Skills, Experience and Knowledge:
- Essential: Previous experience as an Office Manager including HR responsibilities is essential. Socially confident with a positive and 'can do' attitude. Passion for providing service excellence, drive to achieve results and a mindset that puts the 'customer' at the centre of everything they do. Excellent written and verbal communication skills. Organisation skills including the ability to prioritise work and manage their own time proactively and positively. Ability to cope with pressure and maintain a calm manner at all times. Understand and demonstrate a commitment to confidentiality. Numerical, with attention to detail and problem-solving skills. Previous experience of working with an HRIS is essential and familiarity with PeopleHR would be desirable. IT skills - Microsoft Office Outlook, Word, Excel are essential.
- Desirable: CIPD Level 3 or 5 Diploma or equivalent would be an advantage but not necessary. Familiarity with PeopleHR would be desirable. Previous experience of using an ERP (business management software) would also be desirable.
Why Join Us? This is an excellent opportunity to take ownership of a broad HR and office management role where you can make a real impact on employee experience, operational efficiency and workplace culture. You will work closely with senior stakeholders and play a key role in supporting both the people and operational functions of the organisation.
How to Apply? Please click the APPLY button to submit your CV and Covering Letter for this role. Candidates with experience as an HR Manager, HR Officer, HR Coordinator, Office Manager, Office and HR Manager, People Operations Manager, People Coordinator, HR Administrator, HR Generalist, Employee Relations Coordinator, or Operations Manager may also be considered for this role.
HR and Office Manager in London employer: MISTRAS Group
Mistras Group is an exceptional employer located in the vibrant city of Cambridge, offering a dynamic work culture that prioritises safety, compliance, and service excellence. Employees benefit from robust professional development opportunities, a collaborative team environment, and the chance to lead impactful operational initiatives that drive industry standards. Joining Mistras means being part of a forward-thinking organisation that values integrity and empowers its leaders to make a meaningful difference.
StudySmarter Expert Advice🤫
We think this is how you could land HR and Office Manager in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at MISTRAS Group!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at MISTRAS Group.
We think you need these skills to ace HR and Office Manager in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at MISTRAS Group. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to MISTRAS Group and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at MISTRAS Group. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to MISTRAS Group's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at MISTRAS Group
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with MISTRAS Group.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at MISTRAS Group will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact MISTRAS Group and how you would contribute to adapting HR strategies.
