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- Tasks: Assist customers and suppliers via phone and email, handle sales orders, and manage stock control.
- Company: Join a dynamic team in the construction industry, focused on customer service and support.
- Benefits: Gain valuable experience with training provided; flexible work environment and supportive team culture.
- Why this job: Perfect for those looking to develop sales skills while working in a collaborative and engaging atmosphere.
- Qualifications: Strong communication skills, IT proficiency, and a willingness to learn; no prior sales experience needed.
- Other info: Ideal for high school and college students seeking part-time work with growth potential.
You will be dealing with customer and supplier queries via the telephone and email. Basic sales procedures will also be a requirement of the role which will include sales order processing, customer pricing and dealing with customers on the telephone and on the trade counter. Other duties will also include some general stock control purchasing and administration tasks. Qualifications and Experience Applicants should have the ability to sell to contractors, builder’s merchants and the general public. Excellent organisation and communication skills along with a confident telephone manner are essential for this role, as is knowledge of the construction industry and/or building products. You will also be a team player with a flexible approach to work. Applicant should possess competent IT skills, have confident clear and polite phone manner. You will be a team player who is also able to work on own initiative. Previous sales experience is not essential as training will be given to the right candidate
Trade Counter Customer Services Assistant employer: Mistral Recruitment
Contact Detail:
Mistral Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Customer Services Assistant
✨Tip Number 1
Familiarize yourself with common queries and issues that customers in the construction industry face. This will help you respond confidently and effectively during your interactions.
✨Tip Number 2
Brush up on your knowledge of building products and materials. Understanding these will not only boost your confidence but also enhance your ability to assist customers effectively.
✨Tip Number 3
Practice your telephone communication skills. A clear, polite, and confident phone manner is crucial, so consider role-playing with a friend or family member to refine your approach.
✨Tip Number 4
Showcase your teamwork abilities by sharing examples of how you've successfully collaborated with others in past roles. This will demonstrate your flexibility and willingness to contribute to a team environment.
We think you need these skills to ace Trade Counter Customer Services Assistant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description. Understand the key responsibilities such as handling customer queries, sales order processing, and stock control. Tailor your application to highlight relevant skills.
Highlight Relevant Experience: Even if you don't have direct sales experience, emphasize any customer service roles or experiences where you've demonstrated excellent communication and organizational skills. Mention any familiarity with the construction industry or building products.
Showcase Your Skills: Clearly outline your IT skills and your ability to work both independently and as part of a team. Provide examples of how you've successfully managed tasks in a fast-paced environment.
Craft a Polite and Professional Tone: Since the role requires a confident and polite phone manner, ensure that your application reflects this tone. Use clear and concise language, and avoid jargon unless it's relevant to the construction industry.
How to prepare for a job interview at Mistral Recruitment
✨Show Your Communication Skills
Since the role involves dealing with customer and supplier queries, it's crucial to demonstrate your excellent communication skills during the interview. Practice clear and polite responses, and be ready to showcase how you handle phone conversations.
✨Familiarize Yourself with the Construction Industry
Having knowledge of the construction industry and building products is essential. Research common terms, products, and trends in the industry so you can speak confidently about them during the interview.
✨Highlight Your Team Player Attitude
The job requires a flexible approach and teamwork. Be prepared to share examples from your past experiences where you successfully collaborated with others or adapted to changing situations.
✨Demonstrate Your IT Competence
Since competent IT skills are required, be ready to discuss your experience with relevant software or tools. If you have any specific examples of how you've used technology to improve processes, make sure to mention those.
