At a Glance
- Tasks: Build and scale operating systems for AI solutions, driving efficiency and customer satisfaction.
- Company: Mistral, a leader in full-stack AI solutions with a collaborative culture.
- Benefits: Comprehensive benefits package including healthcare, wellness programs, and work-life balance support.
- Other info: Opportunity to work in a fast-paced, innovative environment with global teams.
- Why this job: Join a dynamic team transforming industries with AI and make a real impact.
- Qualifications: 4+ years in strategic operations, strong analytical skills, and technical acumen in AI.
The predicted salary is between 72000 - 88000 £ per year.
About Mistral
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As a direct Business & Operations partner to our Solutions team, including Deployment Strategists and Applied AI Engineers, you will work closely with Solutions leadership to build & scale the operating system that powers value & operational excellence across pre-sales and post-sales activities. You will translate our value vision into a scalable operating model by building automations, defining processes and ways of working, standing up KPIs and reporting, operationalising our internal ROI framework, feeding the feedback loop to capitalize on our successes, and embedding reusable value frameworks into customer engagements. This role is critical to turning our go-to-market strategy into repeatable, AI-native action, aligning delivery quality, output per FTE, and customer satisfaction to improve the efficiency and impact of our Solutions organisation and accelerate the value Mistral delivers to customers.
What You Will Do
- Operating System & Automation
- Build the secure-by-design operating system that links our tooling stack to the Solutions team’s needs, and design the internal tools & automations that raise output per FTE.
- Streamline Deployment Strategist operations across pre-sales scoping and delivery, compounding shared knowledge, templates, and reusable IP.
- Drive daily adoption of our AI layer throughout the Solutions team, productising internal work into reusable assets for the team.
- Value Intelligence & ROI
- Operationalise the internal ROI framework per project / use case, defining and surfacing where we build value.
- Define the reporting layer and metric catalog (what we collect and surface) and build the dashboards that turn our data foundation into decisions and proof of value.
- Stand up the customer satisfaction measurement system (define, collect, surface) as a core input to value & operational excellence.
- Processes, Ways of Working & Cross-Functional Collaboration
- Codify delivery playbooks, ways of working, and scaling programs end-to-end across the customer lifecycle.
- Partner with Revenue Growth, People Growth, RevOps, CSMs and Product & Engineering to align the operating system with company strategy and fuel the flywheel.
- Ensure our operational processes are followed across geographies, embedding safety, security & compliance into our ways of working.
What We're Looking For
- 4+ years of experience in strategic operations, business operations, or a chief-of-staff role within technical sales or solutions engineering.
- Strong ability to bring structure to ambiguity and drive complex, cross-functional initiatives from strategy through execution.
- Proven track record in optimising processes, impacting business KPIs, and aligning resources with business priorities.
- Exceptional negotiation and diplomacy skills: ability to navigate complex stakeholder dynamics and align competing priorities.
- Hands-on, execution-focused mindset with a bias for action in ambiguous, fast-changing environments.
- Hands-on builder of internal tools and data workflows; comfortable turning manual processes into scalable systems.
- Strong analytical skills to design ROI and value frameworks, build reporting, and translate data into operational decisions.
- Technical acumen and AI fluency: understanding of AI implementation, use cases, and scaling challenges.
- Native-level fluency in English; additional European languages are a plus.
What We Offer
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page.
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy.
Solution Operations Manager, Value & Ops Excellence employer: Mistral AI
Mistral AI is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a WAN & Edge Network Automation Engineer to thrive. With a strong emphasis on employee growth, you will have access to continuous learning opportunities and cutting-edge projects that challenge your skills. Located in a vibrant tech hub, the company offers a dynamic work environment where creativity and teamwork are highly valued, ensuring that every team member contributes to meaningful advancements in network automation.
StudySmarter Expert Advice🤫
We think this is how you could land Solution Operations Manager, Value & Ops Excellence
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Solution Operations Manager, Value & Ops Excellence at Mistral AI!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Mistral AI or be willing to refer you for that Solution Operations Manager, Value & Ops Excellence position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Mistral AI who’s on the lookout for their next Solution Operations Manager, Value & Ops Excellence star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Solution Operations Manager, Value & Ops Excellence role at Mistral AI!
We think you need these skills to ace Solution Operations Manager, Value & Ops Excellence
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Mistral AI. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Mistral AI
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Mistral AI. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
