Job Role
Senior Wholesale Administrator
Department
Wholesale
At Missoma, we believe jewellery is more than just an accessory, it’s the finishing touch that makes an outfit feel effortlessly put together.
We’re looking for a highly organised, detail driven administrator to join our Wholesale team for 12-months on a maternity cover basis, acting as the vital link between our wholesale accounts, finance and merchandising teams. If you bring a can-do attitude, sharp commercial instinct and thrive juggling multiple priorities in a fast paced environment, we’d love to hear from you.
Why You’ll Love Working With Us
At Missoma, we live by three core values:
- Authentic ... We value honesty, open feedback, and conscious sustainability. You’ll be part of a team that genuinely cares about people and the planet.
- Collaborative ... Every voice matters. We foster inclusivity, creativity, and fun, working together to innovate and grow.
- Entrepreneurial ... We think big and act boldly. You’ll be encouraged to bring ideas, take initiative, and make a real impact.
Your Role
As our Senior Wholesale Administrator, you’ll be the go to person for our wholesale accounts, owning everything from seasonal order processing and sample dispatch to invoicing and sales reporting. Working closely with our allocator, finance team and key accounts, you’ll keep the wholesale engine running smoothly, spot opportunities in the data, and act as a trusted, proactive point of contact across the business.
What You’ll Be Doing
- Own the end to end processing of seasonal orders, acting as first point of contact for our key accounts
- Maintain seasonal master data, sample dispatch and commercial invoicing across all accounts
- Support shipping schedules, order tracking and New Order wholesale system administration
- Analyse weekly sales data and marketplace reporting, spotting trends and recommending action
- Coordinate product uploads and information for online marketplaces and third party sellers
- Record shipping, tax and duty costs, working closely with Finance to resolve queries
- Support junior members of the wholesale team, acting as a proactive, solutions focused voice for the department
What You’ll Bring
- 2+ years’ experience in a wholesale or sales administration role
- Confident using Microsoft Excel and Microsoft Dynamics
- Experience supporting online marketplace or third party seller operations
- Strong analytical skills, with the ability to turn data into clear, actionable insight
- A can do attitude, with excellent attention to detail and a logical approach to work
- Confident communicator, comfortable liaising with clients, suppliers and internal teams
- Organised and adaptable, able to manage shifting priorities in a fast paced environment
What You’ll Get
- Generous staff discount across our products and experiences
- Hybrid working model with flexible hours at our West London HQ
- Annual paid volunteer day to give back to causes you care about
- Monthly team socials and events
Senior Wholesale Administrator (Mat Cover) employer: MISSOMA
At MISSOMA, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and collaboration. As a Customer Care Advocate, you'll enjoy flexible working hours and the opportunity to grow within a dynamic team, all while being part of a renowned London-based brand that prioritises employee well-being and offers generous staff discounts. Join us to make a meaningful impact in delivering exceptional customer service in the world of demi-fine jewellery.
