MISSOMA is seeking a commercially minded CRM specialist to own email and SMS marketing, focusing on customer retention and lifetime value. You’ll turn insights into personalised journeys, test-and-learn with cross-functional collaboration, and optimise automated campaigns to drive revenue.
You’ll join a London-based team, offering a hybrid work model from our West London HQ with a focus on scalable CRM strategy, segmentation, and in-platform AI-driven improvements.
#J-18808-LjbffrSenior CRM & Lifecycle Marketing Lead employer: MISSOMA
At MISSOMA, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and collaboration. As a Customer Care Advocate, you'll enjoy flexible working hours and the opportunity to grow within a dynamic team, all while being part of a renowned London-based brand that prioritises employee well-being and offers generous staff discounts. Join us to make a meaningful impact in delivering exceptional customer service in the world of demi-fine jewellery.
