At a Glance
- Tasks: Create unforgettable customer experiences and share your passion for jewellery.
- Company: Join Missoma, a globally recognised luxury jewellery brand.
- Benefits: Competitive salary, retail commission, generous discounts, and healthcare plan.
- Other info: Flexible hours to fit your lifestyle and excellent growth opportunities.
- Why this job: Be part of a vibrant team that values creativity and self-expression.
- Qualifications: 1+ years in customer-facing roles; passion for fashion and jewellery.
The predicted salary is between 12 - 15 £ per hour.
At Missoma, we believe jewellery is more than just an accessory, it’s a form of self-expression. Founded in 2007 by Marisa Hordern, we’ve grown into a globally recognised brand known for our demi-fine and solid gold pieces, all designed in-house at our London studio and crafted with care. Now, we’re inviting you to a zero-hour position to be part of our exciting retail journey to support during busy times, team holidays and absences, and to fit around the successful candidate's lifestyle. This is your chance to be at the heart of our brand, shaping unforgettable experiences for every customer who walks through our doors.
Why You’ll Love Working With Us
- Authentic: We value honesty, open feedback, and conscious sustainability. You’ll be part of a team that genuinely cares about people and the planet.
- Collaborative: Every voice matters. We foster inclusivity, creativity, and fun, working together to innovate and grow.
- Entrepreneurial: We think big and act boldly. You’ll be encouraged to bring ideas, take initiative, and make a real impact.
Your Role as a Brand Ambassador
As a key member of our team, you’ll be immersed in every aspect of the customer journey. You’ll represent the Missoma brand with warmth, style, and confidence, creating a welcoming space that reflects our values.
What You’ll Be Doing
- Creating a positive, upbeat environment that makes every customer feel at home.
- Offering personalised style advice and sharing your passion for our products and brand story.
- Delivering exceptional service from first interaction to final purchase.
- Building lasting relationships with customers, including follow-ups and tailored recommendations.
- Becoming an expert in our collections, materials, and care advice.
- Supporting visual merchandising and ensuring the store always looks its best.
- Using in-store technology to enhance the customer experience.
- Helping maintain a clean, organised, and efficient store environment.
What We’re Looking For
You don’t need to tick every box, but here’s what will help you thrive in this role:
- 1+ years’ experience in a fast-paced, customer-facing role (luxury retail is a plus).
- A natural communicator who’s warm, engaging, and proactive.
- Passionate about fashion, jewellery, and helping people express themselves.
- Comfortable using digital tools and tech to support the customer journey.
- A team player with a “can-do” attitude and a love for learning.
- Someone who’s excited to grow with a brand that’s constantly evolving.
What You’ll Get
- Competitive salary
- Retail commission scheme
- Generous staff discount
- Jewellery uniform allowance
- Medicash Healthcare Cash Plan
- Enhanced parental leave after 2 years of service
Ready to Shine? If you’re looking for a role where you can bring your personality, creativity, and passion to work every day — we’d love to hear from you.
Mobile Style Curator (Luxury Retail) employer: MISSOMA
At Missoma, we pride ourselves on being more than just a jewellery retailer; we are a community that values authenticity, collaboration, and entrepreneurial spirit. Working in our vibrant London studio offers you the chance to be part of a dynamic team that prioritises personal growth and creativity, while enjoying competitive benefits such as a retail commission scheme, generous staff discounts, and a supportive work environment that encourages innovation and inclusivity.
