At a Glance
- Tasks: Lead piercing services, train the team, and provide expert mobile support across locations.
- Company: Join Missoma, a brand that values authenticity, collaboration, and entrepreneurial spirit.
- Benefits: Enjoy a competitive salary, retail commission, generous discounts, and healthcare benefits.
- Other info: Dynamic work environment with opportunities for growth and creativity.
- Why this job: Make a real impact while helping customers feel confident and stylish with their piercings.
- Qualifications: 3+ years of piercing experience and a passion for mentoring others.
The predicted salary is between 26100 - 31900 £ per year.
At Missoma, we believe jewellery is more than just an accessory; it's the finishing touch that makes an outfit feel effortlessly put together. We're looking for an experienced piercer with a genuine passion for craft and customer care, ready to lead piercing services from our Carnaby Street home store while lending expert mobile support across our other Missoma locations. If you love training and mentoring others, hold the highest safety and technical standards, and take pride in helping customers feel confident in their choices, we'd love to hear from you.
Why You'll Love Working With Us
- Authentic: we value honesty, open feedback and conscious sustainability. You'll be part of a team that genuinely cares about people and the planet.
- Collaborative: every voice matters. We foster inclusivity, creativity and fun, working together to innovate and grow.
- Entrepreneurial: we think big and act boldly. You'll be encouraged to bring ideas, take initiative and make a real impact.
Your Role as Senior Piercer
You'll take ownership of piercing services at your home store, delivering an exceptional experience for every customer while extending mobile support to other Missoma stores when needed. Beyond piercing, you'll shape the training and development of our wider piercing team, partner with our product development team on new designs, and keep piercing stock, compliance and reporting running smoothly across all locations.
What You'll Be Doing
- Deliver expert, safe and stylish piercings across our stores, upholding the highest standards of cleanliness and care.
- Provide mobile piercing cover to other Missoma locations during holidays and periods of absence.
- Advise customers on piercing and jewellery choices, helping them achieve their desired look.
- Own the aftercare process, confidently resolving customer queries and concerns.
- Train, mentor and upskill our wider piercing team, embedding consistent standards and techniques.
- Partner with our product development team, offering practical piercing expertise for new jewellery designs.
- Manage piercing stock, compliance and reporting across all locations, keeping us safe, legal and on brand.
What You'll Bring
- 3+ years' piercing experience across studio and retail environments, with an up to date portfolio.
- Strong knowledge of UK piercing standards, licensing and health and safety regulations.
- Experience training, mentoring or upskilling others in a piercing or technical setting.
- Confident understanding of materials, anatomy and jewellery construction relevant to piercing.
- A warm, professional and service led approach with excellent communication skills.
- Comfortable travelling between locations to provide mobile piercing cover as required.
What You'll Get
- Competitive salary.
- Retail commission scheme.
- Generous staff discount.
- Jewellery uniform allowance.
- Medicash Healthcare Cash Plan.
- Enhanced parental leave after 2 years of service.
Senior Piercer in London employer: MISSOMA
At MISSOMA, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and collaboration. As a Customer Care Advocate, you'll enjoy flexible working hours and the opportunity to grow within a dynamic team, all while being part of a renowned London-based brand that prioritises employee well-being and offers generous staff discounts. Join us to make a meaningful impact in delivering exceptional customer service in the world of demi-fine jewellery.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Piercer in London
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Senior Piercer in London
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch MISSOMA's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at MISSOMA. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at MISSOMA
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at MISSOMA.
