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- Tasks: Lead a team to create amazing customer experiences and foster a vibrant store culture.
- Company: Join Missoma, a globally recognised jewellery brand with a passion for self-expression.
- Benefits: Enjoy a supportive environment, career growth, and the chance to make a difference.
- Why this job: Be part of a creative team that values authenticity, collaboration, and entrepreneurial spirit.
- Qualifications: Passion for customer service and experience in team leadership.
- Other info: Work in a fun, inclusive atmosphere where your ideas truly matter.
The predicted salary is between 28800 - 43200 £ per year.
At Missoma, we believe jewellery is more than just an accessory, it’s a form of self-expression. Founded in 2007 by Marisa Hordern, we’ve grown into a globally recognised brand known for our demi‑fine and solid gold pieces, all designed in‑house at our London studio and crafted with care.
We’re looking for a Supervisor to join our Marylebone store team. If you’re passionate about delivering exceptional customer experiences, supporting team development, and helping shape a vibrant store culture, this could be the perfect opportunity for you.
Why You’ll Love Working With Us
- Authentic… We value honesty, open feedback, and conscious sustainability. You’ll be part of a team that genuinely cares about people and the planet.
- Collaborative… Every voice matters. We foster inclusivity, creativity, and fun, working together to innovate and grow.
- Entrepreneurial… We think big and act boldly. You’ll be encouraged to bring ideas, take initiative, and make a real impact.
Store Supervisor - Customer Experience & Team Growth employer: Missoma Ltd
Contact Detail:
Missoma Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor - Customer Experience & Team Growth
✨Tip Number 1
Get to know the brand inside out! Research Missoma’s values, products, and culture. When you walk into that interview, you want to show that you’re not just another candidate but someone who truly resonates with their mission of self-expression and sustainability.
✨Tip Number 2
Show off your customer experience skills! Think of specific examples where you’ve gone above and beyond for customers. Whether it’s resolving an issue or creating a memorable shopping experience, we want to hear how you can bring that passion to Missoma.
✨Tip Number 3
Be ready to discuss team growth! Prepare to share your thoughts on how you can support and develop your future team. We love candidates who can inspire others and contribute to a vibrant store culture, so let your leadership qualities shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Missoma family. Let’s make this happen together!
We think you need these skills to ace Store Supervisor - Customer Experience & Team Growth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer experience and team growth shine through. We want to see how you connect with our values and how you can contribute to creating a vibrant store culture.
Be Authentic: Remember, we value honesty and open feedback. Don’t be afraid to share your true self in your application. Highlight your unique experiences and how they align with our mission at Missoma.
Collaborate in Your Writing: Think of your application as a conversation. Use a friendly tone and engage us with your ideas. Show us how you can work collaboratively within our team and contribute to a fun and inclusive environment.
Take Initiative: Don’t just list your skills; demonstrate how you’ve used them to make an impact in previous roles. We love entrepreneurial spirits, so share examples of when you’ve taken the lead or brought innovative ideas to life.
How to prepare for a job interview at Missoma Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into Missoma's history, values, and product range. Understanding their commitment to authenticity, collaboration, and entrepreneurship will help you align your answers with their core values.
✨Showcase Your Customer Experience Skills
Prepare specific examples of how you've delivered exceptional customer experiences in the past. Think about times when you went above and beyond for a customer or helped resolve a challenging situation—this will demonstrate your passion for customer service.
✨Highlight Team Development Examples
As a Supervisor, you'll be supporting team growth. Share instances where you've mentored or trained colleagues, fostering a positive team culture. This shows that you can contribute to Missoma's collaborative environment.
✨Bring Your Ideas to the Table
Missoma values entrepreneurial spirit, so don’t hesitate to share your ideas during the interview. Whether it’s about improving customer engagement or enhancing store culture, showing initiative will impress your interviewers.
