At a Glance
- Tasks: Deliver expert piercings and provide exceptional customer service in a stylish environment.
- Company: Join Missoma, a globally recognised jewellery brand that values creativity and community.
- Benefits: Competitive salary, retail commission, generous discounts, and healthcare plan.
- Why this job: Combine your passion for jewellery with technical skills to make a real impact.
- Qualifications: 1.5+ years of piercing experience and strong communication skills.
- Other info: Be part of a collaborative team that encourages creativity and personal growth.
The predicted salary is between 24000 - 36000 ÂŁ per year.
At Missoma, we believe jewellery is more than just an accessory, it’s a form of self-expression. Founded in 2007 by Marisa Hordern, we’ve grown into a globally recognised brand known for our demi-fine and solid gold pieces, all designed in-house at our London studio and crafted with care.
Now, we’re looking for a Piercing Specialist to join our Marlow store. If you’re passionate about delivering expert piercings in a stylish, supportive, and welcoming environment, and want to be part of a brand that values creativity, care, and community, this could be the perfect fit.
Why You’ll Love Working With Us
At Missoma, we live by three core values:
- Authentic…We value honesty, open feedback, and conscious sustainability. You’ll be part of a team that genuinely cares about people and the planet.
- Collaborative…Every voice matters. We foster inclusivity, creativity, and fun, working together to innovate and grow.
- Entrepreneurial…We think big and act boldly. You’ll be encouraged to bring ideas, take initiative, and make a real impact.
Your Role as a Piercing SpecialistYou’ll be at the heart of our piercing experience — guiding customers through their journey with confidence, care, and style. You’ll also support the shop floor team, bringing the Missoma experience to life at every touchpoint.
Piercing Expertise:
- Welcome customers into our piercing studio with warmth and professionalism.
- Help customers feel relaxed and informed throughout their piercing journey.
- Offer expert styling advice using Missoma’s exclusive jewellery collections.
- Perform piercings to the highest standards of safety, hygiene, and technique.
- Provide clear aftercare guidance and confidently resolve any concerns.
- Stay up to date with UK piercing regulations, techniques, and equipment.
- Advise the wider retail team on legal and safety protocols.
Customer Experience & Shopfloor Support:
- Be a Missoma ambassador, sharing product knowledge, styling tips, and brand insights.
- Deliver exceptional service from first interaction to final purchase.
- Support your team with product expertise and a proactive, positive approach.
What You’ll Bring
You don’t need to tick every box, but here’s what will help you thrive:
- 1.5+ years’ experience piercing in a studio environment, with a strong portfolio.
- In-depth knowledge of UK piercing standards and regulations.
- A clean, professional, and customer-focused approach.
- Excellent communication skills and a warm, engaging presence.
- Ability to tailor your service to each customer’s unique needs.
- A passion for jewellery, style, and helping people express themselves.
What You’ll Get
- Competitive salary
- Retail commission scheme
- Generous staff discount
- Jewellery uniform allowance
- Medicash Healthcare Cash Plan
- Enhanced parental leave after 2 years of service
Ready to Make Your Mark?
If you’re looking for a role where you can combine technical skill with creativity, and be part of a brand that’s redefining jewellery and customer experience — we’d love to hear from you.
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Piercer - Carnaby Street employer: Missoma Ltd
Contact Detail:
Missoma Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Piercer - Carnaby Street
✨Tip Number 1
Get to know Missoma's vibe! Before your interview, dive into their brand story and values. This way, you can show how your passion for jewellery and customer care aligns with their mission. It’s all about connecting with their ethos!
✨Tip Number 2
Practice your piercing pitch! Be ready to talk about your experience and how you make customers feel at ease during their piercing journey. Highlight your expertise and any unique techniques you use to ensure a safe and stylish experience.
✨Tip Number 3
Show off your creativity! Think of ways you can enhance the customer experience beyond just piercings. Maybe suggest styling tips or how to mix and match Missoma’s jewellery collections. Let them see your entrepreneurial spirit in action!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your excitement about the role. It shows you’re genuinely interested and keeps you fresh in their minds. Plus, it’s a nice touch that reflects Missoma’s values of care and community!
We think you need these skills to ace Piercer - Carnaby Street
Some tips for your application 🫡
Show Your Passion for Piercing: When writing your application, let your love for piercing shine through! Share your experiences and what makes you excited about helping customers express themselves through jewellery.
Highlight Your Expertise: Make sure to detail your piercing experience and knowledge of UK regulations. We want to see your strong portfolio and how you've maintained high standards in safety and hygiene.
Be Authentic and Engaging: At Missoma, we value authenticity. Use a friendly tone in your application and show us your personality! We’re looking for someone who can connect with customers and make them feel at ease.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Missoma Ltd
✨Know Your Stuff
Make sure you brush up on your piercing techniques and UK regulations before the interview. Being able to discuss your experience confidently will show that you're serious about the role and understand the importance of safety and hygiene.
✨Show Your Passion for Jewellery
Since Missoma values creativity and self-expression, be ready to share why jewellery matters to you. Talk about your favourite pieces, styles, or trends, and how you can help customers express themselves through their choices.
✨Engage with the Team Spirit
Missoma is all about collaboration, so demonstrate your ability to work well in a team. Share examples of how you've supported colleagues in the past or contributed to a positive work environment. This will highlight your fit with their culture.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and the company. You might ask about their approach to customer service or how they encourage creativity within the team.