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- Tasks: Create unforgettable customer experiences and share your passion for jewellery.
- Company: Join Missoma, a globally recognised jewellery brand with a focus on self-expression.
- Benefits: Enjoy competitive salary, retail commission, generous discounts, and healthcare benefits.
- Why this job: Be part of a collaborative team that values creativity and personal growth.
- Qualifications: 1+ years in customer-facing roles; passion for fashion and jewellery is essential.
- Other info: Dynamic environment with opportunities to learn and grow within an evolving brand.
The predicted salary is between 24000 - 36000 £ per year.
At Missoma, we believe jewellery is more than just an accessory, it’s a form of self-expression. Founded in 2007 by Marisa Hordern, we’ve grown into a globally recognised brand known for our demi-fine and solid gold pieces, all designed in-house at our London studio and crafted with care. Now, we’re inviting you to be part of our exciting retail journey in our Marlow Store. This is your chance to be at the heart of our brand, shaping unforgettable experiences for every customer who walks through our doors.
Why You’ll Love Working With Us
- Authentic: We value honesty, open feedback, and conscious sustainability. You’ll be part of a team that genuinely cares about people and the planet.
- Collaborative: Every voice matters. We foster inclusivity, creativity, and fun, working together to innovate and grow.
- Entrepreneurial: We think big and act boldly. You’ll be encouraged to bring ideas, take initiative, and make a real impact.
Your Role as a Brand Ambassador
As a key member of our Marlow team, you’ll be immersed in every aspect of the customer journey. You’ll represent the Missoma brand with warmth, style, and confidence, creating a welcoming space that reflects our values.
What You’ll Be Doing
- Creating a positive, upbeat environment that makes every customer feel at home.
- Offering personalised style advice and sharing your passion for our products and brand story.
- Delivering exceptional service from first interaction to final purchase.
- Building lasting relationships with customers, including follow-ups and tailored recommendations.
- Becoming an expert in our collections, materials, and care advice.
- Supporting visual merchandising and ensuring the store always looks its best.
- Using in-store technology to enhance the customer experience.
- Helping maintain a clean, organised, and efficient store environment.
What We’re Looking For
You don’t need to tick every box, but here’s what will help you thrive in this role:
- 1+ years’ experience in a fast-paced, customer-facing role (luxury retail is a plus).
- A natural communicator who’s warm, engaging, and proactive.
- Passionate about fashion, jewellery, and helping people express themselves.
- Comfortable using digital tools and tech to support the customer journey.
- A team player with a “can-do” attitude and a love for learning.
- Someone who’s excited to grow with a brand that’s constantly evolving.
What You’ll Get
- Competitive salary
- Retail commission scheme
- Generous staff discount
- Jewellery uniform allowance
- Medicash Healthcare Cash Plan
- Enhanced parental leave after 2 years of service
Ready to Shine? If you’re looking for a role where you can bring your personality, creativity, and passion to work every day — we’d love to hear from you.
Style Curator (Seasonal) Retail · Marlow employer: Missoma Ltd
Contact Detail:
Missoma Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Style Curator (Seasonal) Retail · Marlow
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Missoma's story, values, and products. This way, you can show off your passion for their jewellery and how you can embody their brand ethos.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to create a welcoming environment and offer personalised style advice. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Show your enthusiasm! When you walk into that interview, let your personality shine through. Be warm, engaging, and proactive—just like you would be with customers in the store.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your excitement about the role. It shows you’re genuinely interested and keeps you on their radar.
We think you need these skills to ace Style Curator (Seasonal) Retail · Marlow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for jewellery and fashion shine through. Share why you’re excited about the role and how you connect with Missoma’s values of authenticity and creativity.
Be Personal: Make your application feel personal by including specific examples from your past experiences. Talk about how you've created positive customer experiences or contributed to a team environment in previous roles.
Keep It Professional Yet Fun: While we want to see your personality, remember to keep your application professional. Use a friendly tone that reflects the upbeat environment at Missoma, but ensure your language is clear and polished.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Missoma Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into Missoma's story, values, and product range. Familiarise yourself with their demi-fine and solid gold pieces, and think about how you can embody their brand ethos of authenticity and collaboration during your conversation.
✨Showcase Your Style Expertise
As a Style Curator, your passion for fashion and jewellery is key. Prepare to discuss your personal style and how you would offer tailored advice to customers. Bring examples of how you've helped others express themselves through accessories in past roles.
✨Demonstrate Your Customer Service Skills
Missoma values exceptional service, so be ready to share specific examples of how you've created positive customer experiences. Think about times when you went above and beyond to make someone feel special or resolved an issue effectively.
✨Embrace the Team Spirit
Highlight your collaborative nature and willingness to learn. Share instances where you've worked well in a team, contributed ideas, or supported colleagues. This will show that you're not just a great individual contributor but also a team player who aligns with Missoma's entrepreneurial spirit.
