At a Glance
- Tasks: Create unforgettable customer experiences and share your passion for fashion and jewellery.
- Company: Join a globally recognised brand known for its demi-fine and solid gold pieces.
- Benefits: Enjoy competitive salary, retail commission, generous discounts, and healthcare benefits.
- Other info: Exciting opportunity to grow with a brand that’s constantly evolving.
- Why this job: Be part of a dynamic team that values creativity, inclusivity, and sustainability.
- Qualifications: 1+ years in customer-facing roles; passion for fashion and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Founded in 2007 by Marisa Hordern, we’ve grown into a globally recognised brand known for our demi-fine and solid gold pieces, all designed in-house at our London studio and crafted with care. Now, we’re inviting you to be part of our exciting retail journey within our brand new concession in Selfridges Manchester! This is your chance to step into the heart of our brand and help create unforgettable experiences for every customer who walks through our doors.
As part of the process, successful candidates will be invited to an in‑person assessment centre on Thursday, 16th July within Manchester, a great opportunity to meet the team, showcase your skills and immerse yourself in the Missoma experience.
Why You’ll Love Working With Us
- Authentic: We value honesty, open feedback, and conscious sustainability. You’ll be part of a team that genuinely cares about people and the planet.
- Collaborative: Every voice matters. We foster inclusivity, creativity, and fun, working together to innovate and grow.
- Entrepreneurial: We think big and act boldly. You’ll be encouraged to bring ideas, take initiative, and make a real impact.
Your Role as a Brand Ambassador
As a key member of our Selfridges Manchester team, you’ll be immersed in every aspect of the customer journey. You’ll represent the Missoma brand with warmth, style, and confidence, creating a welcoming space that reflects our values.
What You’ll Be Doing
- Creating a positive, upbeat environment that makes every customer feel at home.
- Offering personalised style advice and sharing your passion for our products and brand story.
- Delivering exceptional service from first interaction to final purchase.
- Building lasting relationships with customers, including follow‑ups and tailored recommendations.
- Becoming an expert in our collections, materials, and care advice.
- Supporting visual merchandising and ensuring the store always looks its best.
- Using in‑store technology to enhance the customer experience.
- Helping maintain a clean, organised, and efficient store environment.
- Ensure all Selfridges policies, procedures, and operational standards are consistently followed to maintain a smooth and professional store environment.
What We’re Looking For
You don’t need to tick every box, but here’s what will help you thrive in this role:
- 1+ years’ experience in a fast‑paced, customer‑facing role (luxury retail is a plus).
- A natural communicator who’s warm, engaging, and proactive.
- Passionate about fashion, jewellery, and helping people express themselves.
- Comfortable using digital tools and tech to support the customer journey.
- A team player with a “can‑do” attitude and a love for learning.
- Someone who’s excited to grow with a brand that’s constantly evolving.
What You’ll Get
- Competitive salary
- Retail commission scheme
- Generous staff discount
- Jewellery uniform allowance
- Medicash Healthcare Cash Plan
- Enhanced parental leave after 2 years of service
Ready to Shine? If you’re looking for a role where you can bring your personality, creativity, and passion to work every day — we’d love to hear from you.
Style Curator in Manchester employer: Missoma Ltd
At Missoma, we pride ourselves on being an exceptional employer that values authenticity, collaboration, and entrepreneurial spirit. Working in our vibrant Selfridges Manchester concession, you'll enjoy a supportive work culture that encourages personal growth and creativity, alongside competitive benefits such as a retail commission scheme, generous staff discounts, and a healthcare cash plan. Join us to be part of a passionate team dedicated to creating unforgettable customer experiences while making a positive impact on people and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Style Curator in Manchester
✨Tip Number 1
Get to know the brand inside out! Before your assessment, dive into Missoma's story, values, and products. This will not only help you connect with the team but also show your genuine passion for what they do.
✨Tip Number 2
Practice your communication skills! As a Style Curator, you'll need to engage with customers warmly and confidently. Role-play with friends or family to get comfortable with offering style advice and sharing your enthusiasm for jewellery.
✨Tip Number 3
Be ready to showcase your creativity! Think about how you can contribute to the store's atmosphere and customer experience. Bring ideas to the table during your assessment — Missoma loves entrepreneurial spirits!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of the Missoma journey right from the start.
We think you need these skills to ace Style Curator in Manchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for fashion and jewellery shine through! Share why you’re excited about the role and how you connect with our brand values. We want to see your personality!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer-facing roles. Use specific examples that showcase your skills in creating positive customer experiences. We love a good story!
Be Authentic:Stay true to yourself in your written application. We value honesty and open feedback, so don’t be afraid to express your unique style and approach. Authenticity is key to fitting in with our team!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Missoma Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into Missoma's story, values, and product range. Familiarise yourself with their demi-fine and solid gold pieces, and think about how you can embody their core values of authenticity, collaboration, and entrepreneurship during your conversation.
✨Showcase Your Style Expertise
As a Style Curator, you'll need to demonstrate your passion for fashion and jewellery. Prepare to discuss your previous experiences in customer-facing roles, especially in luxury retail, and be ready to share personalised style advice that reflects Missoma's aesthetic.
✨Engage with Enthusiasm
During the assessment centre, let your warm and engaging personality shine through. Practice active listening and be proactive in your interactions with both the interviewers and other candidates. This will showcase your ability to create a welcoming environment for customers.
✨Be Tech-Savvy
Since the role involves using in-store technology to enhance the customer experience, brush up on any digital tools you've used in past roles. Be prepared to discuss how you can leverage technology to improve customer interactions and streamline processes at Missoma.
