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- Tasks: Create unforgettable customer experiences and share your passion for jewellery.
- Company: Join Missoma, a globally recognised jewellery brand with a focus on self-expression.
- Benefits: Enjoy competitive salary, retail commission, generous discounts, and healthcare benefits.
- Why this job: Be part of a vibrant team that values creativity, inclusivity, and personal growth.
- Qualifications: 1+ years in customer-facing roles; passion for fashion and jewellery is essential.
- Other info: Dynamic environment with opportunities to grow alongside an evolving brand.
The predicted salary is between 28800 - 43200 ÂŁ per year.
At Missoma, we believe jewellery is more than just an accessory, it’s a form of self-expression. Founded in 2007 by Marisa Hordern, we’ve grown into a globally recognised brand known for our demi-fine and solid gold pieces, all designed in-house at our London studio and crafted with care. Now, we’re inviting you to be part of our exciting retail journey and our Selfridges team. This is your chance to be at the heart of our brand, shaping unforgettable experiences for every customer who walks through our doors.
Why You’ll Love Working With Us
- Authentic: We value honesty, open feedback, and conscious sustainability. You’ll be part of a team that genuinely cares about people and the planet.
- Collaborative: Every voice matters. We foster inclusivity, creativity, and fun, working together to innovate and grow.
- Entrepreneurial: We think big and act boldly. You’ll be encouraged to bring ideas, take initiative, and make a real impact.
Your Role as a Brand Ambassador
As a key member of our Selfridges team, you’ll be immersed in every aspect of the customer journey. You’ll represent the MISSOMA brand with warmth, style, and confidence, creating a welcoming space that reflects our values.
What You’ll Be Doing
- Creating a positive, upbeat environment that makes every customer feel at home.
- Offering personalised style advice and sharing your passion for our products and brand story.
- Delivering exceptional service from first interaction to final purchase.
- Building lasting relationships with customers, including follow-ups and tailored recommendations.
- Becoming an expert in our collections, materials, and care advice.
- Supporting visual merchandising and ensuring the store always looks its best.
- Using in-store technology to enhance the customer experience.
- Helping maintain a clean, organised, and efficient store environment.
- Ensuring all Selfridges policies, procedures, and operational standards are consistently followed to maintain a smooth and professional store environment.
What We’re Looking For
You don’t need to tick every box, but here’s what will help you thrive in this role:
- 1+ years’ experience in a fast-paced, customer-facing role (luxury retail is a plus).
- A natural communicator who’s warm, engaging, and proactive.
- Passionate about fashion, jewellery, and helping people express themselves.
- Comfortable using digital tools and tech to support the customer journey.
- A team player with a “can-do” attitude and a love for learning.
- Someone who’s excited to grow with a brand that’s constantly evolving.
What You’ll Get
- Competitive salary
- Retail commission scheme
- Generous staff discount
- Jewellery uniform allowance
- Medicash Healthcare Cash Plan
- Enhanced parental leave after 2 years of service
Ready to Shine? If you’re looking for a role where you can bring your personality, creativity, and passion to work every day — we’d love to hear from you.
Style Curator in City of Westminster employer: Missoma Ltd
Contact Detail:
Missoma Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Style Curator in City of Westminster
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Missoma's collections, values, and story. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with customers, it’s crucial to be warm and approachable. Try role-playing with friends or family to get comfortable with offering style advice and creating that welcoming vibe.
✨Tip Number 3
Show your enthusiasm for fashion and jewellery! Bring examples of how you've helped others express themselves through style in past roles. This will demonstrate your genuine passion and make a lasting impression on the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our exciting retail journey at Missoma!
We think you need these skills to ace Style Curator in City of Westminster
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for jewellery and fashion shine through. Share why you believe jewellery is a form of self-expression and how you can help customers find their unique style.
Be Authentic: At Missoma, we value honesty and authenticity. Don’t be afraid to show your true self in your application. Share personal experiences that reflect our core values and how you embody them in your work.
Highlight Your Experience: Make sure to mention any relevant experience you have in customer-facing roles, especially in luxury retail. We want to see how your background aligns with the role of a Brand Ambassador and how you can create unforgettable experiences for our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our Selfridges team!
How to prepare for a job interview at Missoma Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into Missoma's brand story, values, and product range. Familiarise yourself with their demi-fine and solid gold pieces, as well as their commitment to sustainability. This knowledge will help you connect with the interviewers and show your genuine passion for the brand.
✨Showcase Your Style Expertise
As a Style Curator, you'll need to demonstrate your understanding of fashion and jewellery. Prepare examples of how you've provided personalised style advice in previous roles. Think about how you can help customers express themselves through jewellery and be ready to share your ideas on creating memorable customer experiences.
✨Emphasise Your People Skills
Missoma values warm and engaging communication, so be prepared to showcase your interpersonal skills. Practice answering questions about how you've built relationships with customers in the past. Highlight your proactive approach and ability to create a welcoming environment that aligns with the brand's values.
✨Be Ready to Discuss Technology
Since the role involves using in-store technology to enhance the customer experience, brush up on any relevant digital tools you've used in previous jobs. Be ready to discuss how you can leverage technology to improve customer interactions and streamline processes in the store.
