Digital Communications Officer in London

Salary: £32,000 - £34,000 per year

Contract Type: Two-year fixed term contract, with possible scope to extend subject to budget considerations

Location: UK (minimum 2 days per week in the London office)

Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours

Reporting to: Xavier Banson, Senior Communications Manager (Brand and Digital)

HOW TO APPLY: Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, photos) by midnight on Sunday 1st March via the Application link on Workable.

Your covering letter should outline:

• Your motivations for applying to this role and what about our mission resonates with you.
• Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.
• How this role fits into your career plans.

INTERVIEW STAGES: The selection process will consist of three stages (dates will be confirmed with shortlisted candidates):

• First-round interview w/c 9th March.
• Second-round interview w/c 16th March.
• Candidates will be asked to prepare a presentation (10-12 minutes maximum) on managing a digital communications calendar. Candidates should allocate no more than 3 hours to prepare this task.
• Final interview with the CEO.

ABOUT THE ROLE: Mission 44 exists to drive change so that every young person can thrive in school and access great careers in STEM. As our work expands, so too does our need to tell stories that highlight the barriers young people face, demonstrate solutions, and inspire action. This exciting new role reflects our ambition to expand Mission 44's voice and enhance engagement across our digital channels.

As the Digital Communications Officer, you will play a key role maintaining Mission 44’s digital presence across our website, social media platforms, and email marketing. You’ll help to create high-quality, impactful content that connects diverse audiences to our mission and elevates the voices of young people within our network. Working collaboratively across the organisation, you’ll distribute content across digital platforms, ensuring our communications are timely, forward-looking, and aligned with Mission 44’s brand.

You’ll also use data and analytics to optimise digital output, track performance, and spot emerging trends - proactively identifying opportunities to grow reach and engagement. From planning and scheduling content to supporting campaign delivery and evaluation, you’ll help strengthen our storytelling and ensure all our digital platforms are being used to drive long-term, systemic change for young people.

We’re looking for someone creative, proactive, organised, and detail-oriented, with a passion for championing youth voices. You’ll thrive in a fast-paced environment, supporting multiple projects with confidence, and bring fresh ideas that help Mission 44 stand out across the digital landscape. If you’re motivated by impactful storytelling and want to be part of an ambitious team, we’d love to hear from you.

REQUIREMENTS:

• DIGITAL PLATFORMS & CONTENT MANAGEMENT (50%)

• Manage Mission 44’s communications calendar, ensuring timely and consistent content across website, email newsletter, and social media channels.
• Coordinate content scheduling, publishing and distribution to maximise reach and engagement.
• Maintain and update the Mission 44 website to meet organisational and audience needs, including publishing content and ensuring accuracy and consistency.
• Ensure our digital communications are consistent with compliance best practice, including as it relates to data protection and safeguarding.

• Support the planning and delivery of creative content and digital campaigns to drive engagement and increase impact.
• Lead on producing branded digital assets, including graphics, reports, presentations, newsletter and social media content, ensuring alignment with Mission 44’s brand guidelines.
• Work with internal teams and external partners to gather content, stories, and case studies.

• Monitor, analyse, and report on digital performance using tools such as Google Analytics and Sprout Social.
• Share regular insights on latest digital trends and audience engagement, making proactive and data informed suggestions.
• Monitor social media activity, media mentions, sector news, and partner content, flagging relevant updates, risks and opportunities.

• Provide administrative support including scheduling meetings, storing data and documentation, and wider coordination across the communications team.
• Share regular internal updates on digital activity, performance, and media coverage to support cross-team collaboration and alignment.
• Maintain records and systems to ensure effective content management and reporting.

ESSENTIAL:

• Experience managing digital platforms including websites, email marketing (e.g. Mailchimp), and social media channels.
• Passion for creative storytelling and knowledge of latest digital trends.
• Strong content creation skills, including copywriting and use of design software (e.g. Canva, Adobe).
• Experience using analytics tools such as Google Analytics and social media management platforms (e.g. Sprout Social).
• Excellent organisation and time management skills, with the ability to manage multiple priorities.
• Strong attention to detail and commitment to brand consistency.
• Good communication and collaboration skills.
• Insight into data protection as it relates to digital communications.

DESIRABLE:

• Experience working in the charity, education, or youth sector.
• Familiarity with content management systems (CMS).
• Basic knowledge of SEO and digital best practice.

PERSONAL QUALITIES:

• Passionate about supporting and empowering young people from every background to thrive.
• Committed to storytelling that amplifies the voices of young people around the world.
• Resilient and adaptable, with the ability to navigate uncertainty and shifting priorities with confidence.
• Highly organised and able to maintain high-quality output whilst working in a fast-paced environment.
• Ability to work independently and also as part of a dynamic team; self-motivated and proactive.

Benefits:

• Enjoy 28 days annual leave, plus a day for your birthday
• Use our cycle-to-work scheme and free gym access
• Save for retirement with our generous pension package
• We finish every Friday at noon in August
• Optional health insurance and access to an EAP
• Professional development budget of £1k
• Unlimited volunteering leave, as agreed with your manager
• Wellbeing allowance to spend in whatever way works for you
• Competitive parental leave package